Are you passionate about design that creates change? Excited by the idea of supporting a new, innovative program that will directly improve the lives of U.S. Veterans?

Aptive is seeking a UI/UX Designer with demonstrated experience delivering user-centered products, preferably in support of federal agencies. The UI/UX Designer will work closely with web developers and instructional designers to understand client vision and user needs to develop an accessible, seamless user experience. Supporting a new PTSD Treatment Decision Aid for the U.S. Department of Veterans Affairs, the UI/UX Designer will own the UX design process and support the team with stakeholder and user interviews, wireframe development, information architecture, and front-end development, while recommending design-centered improvements to existing content pages.

This is a full-time, remote position (with the option to work from Aptive’s headquarters in Alexandria, VA) and is a contingent hire.

Primary Responsibilities

Collaborate with internal and external stakeholders, developers, and other creatives to define and implement innovative solutions for the product direction, visuals, and user experience.
Conduct user research through interviews and usability testing to understand the needs of users and their behaviors when interacting with websites and apps.
Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas.
Conduct content inventory and audits.
Implement information architecture methodologies to organize and structure the platform’s content in a way that is logical, intuitive, and easily navigable for users.
Develop high-fidelity mockups and prototypes to present to stakeholders and for user testing.
Use inclusive design to ensure all designs are in compliance with Section 508 and WCAG 2.1 A and AA.
Work closely with developers and QA testers to ensure accurate implementation of designs.
Advocate for the user, always seeking ways to improve the user experience and meet the unique needs of our target audience.

Minimum Qualifications

Bachelor’s degree in Design, Human-Computer Interaction, or related field.
5+ years of UI/UX design experience, preferably in the public sector, healthcare, or mental health sectors.
Proficiency in design software such as Miro, Sketch, Adobe XD, Figma, or similar.
Experience with user research methodologies and usability testing.
Expert knowledge of accessibility and demonstrated experience implementing designing accessible products.
Strong portfolio of case studies and completed projects showcasing problem-solving skills, attention to detail, interaction design, and visual design.
Excellent communication skills, both written and verbal.
Ability to connect and align small details with an overarching vision 
Experience, comfort, and confidence in pitching new ideas to clients 
Experience embedding accessibility considerations into creative campaigns 
Ability to lead and organize internal and external meetings 
Active Public Trust security clearance preferred; ability to obtain one required.
Legal authorization to work in the U.S.

Desired Qualifications

Experience supporting large federal agencies.
Experience working within CMSs like WordPress, Drupal, and TeamSite.
Developing for frontend using HTML, CSS, and JavaScript
Knowledge, usage, and maintenance of design systems, preferably the U.S. Web Design System (USWDS)
Experience or training in Customer Experience (CX) methodologies, with a focus on creating holistic user journeys that extend beyond digital interactions to include various touchpoints and channels.

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We’re advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.