<h3>Description</h3>ArchLynk is a global leader in end-to-end digital supply chain solutions. As a pure-play service provider for SAP Digital Supply Chain (TM, IBP, EWM, YL, EM, BN4L) platforms and Global Trade Services, ArchLynk’s deep domain expertise and innovations equip businesses to build risk-resilient and adaptable supply chains. Headquartered in San Jose, California, ArchLynk holds a proven track record of delivering the most SAP Supply Chain Execution and Global Trade projects. With a worldwide presence, ArchLynk experts help clients with business planning, supply chain process improvement, performance management, and SAP supply chain solutions deployment. ArchLynk offerings include supply chain process transformation, full-service integration, innovations, and solution support. Innovation forms the cornerstone of ArchLynk’s philosophy, and its specialized innovations, including AI/ML-based solutions, integrations, accelerators, and custom solution development, which ensure added value and the highest service level commitment for customers. We are looking for a Talent Acquisition Senior Lead Recruiter to join our dynamic team and be based out of EMEA with a preference for either Germany or Netherlands location. In this position you will work closely with cross-functional business and technical stakeholders to source and pipeline quality talent in a highly competitive market. Your expertise in networking, maintaining professional relationships and evaluating individual capabilities all while offering the best candidate and hiring manager experience is a must!If you are passionate about finding the best and want to work with some of the best leaders and people in the industry then this is the role for you! <h3>Requirements</h3><ul><li>8+ years proven success in full cycle recruitment both technical and non-Technical</li><li>Experience and comfort partnering &amp; consulting at all levels of leadership</li><li>Desire and capability to work with other Talent Partners to drive recruitment solutions across a wide variety of openings</li><li>Success in developing Diversity &amp; Inclusive pipelines throughout EMEA</li><li>Success in coaching hiring managers on hiring best practices and market conditions through the use of data</li><li>Stellar presentation skills to small and large groups of employees and leaders</li><li>Solid abilities in social media (LinkedIn, Twitter, Meta etc...) in finding top talent and utlizing tools such as LInkedIn Recruiter and ATS</li></ul> Responsiblities<ul><li>Serve as an advisor to internal stakeholders to deeply understand business strategies and talent needs for today and the future</li><li>Build a trusted advisor relationship with hiring managers, coaching them on effective search strategies, compensation, and interviewing</li><li>Develop and execute end to end proactive sourcing strategies in multiple disciplines/domains</li><li>Lead the offer process in collaboration with internal stakeholders; negotiate and close candidates</li><li>Create and drive best-in-class experiences that delight candidates and hiring team members</li><li>Contribute to the operational excellence of the team through the leadership of strategic projects</li><li>Champion diversity, equity, and inclusion through every aspect of the hiring journey</li></ul> <h3>Benefits</h3>Why should you join our team?Working at ArchLynk means you’ll be surrounded by colleagues who are driven by the principles of collaboration, innovation, and teamwork. We are only as successful as the people who work with us.<ul><li>Challenging projects with Global organization, working on innovative technologies</li><li>Talented, passionate, intercultural and multi-disciplinary teams - the best experts within the industry</li><li>Attractive compensation and bonus structure</li><li>Individual-centric career path and growth opportunities</li><li>Training and development opportunities</li><li>Flexibility and autonomy</li><li>Annual Educational reimbursement for personal and professional development.</li><li>Internal Innovation and Education competition</li></ul>﻿Our People and CultureWe are global, but we work as one. We are diverse and unique but we are collaborative, respectful and supportive. We seize opportunities to delight our customers. We constantly strive for excellence. Our Team Members are provided with real world learning experiences, a flexible and collaborative environment and are empowered with the ability to develop themselves and achieve their own excellence. If this is the experience you are looking for, then join our team.ArchLynk values diversity and inclusivity in our company and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

ArchLynk

Senior Lead Recruiter

The Customer Success Advisor will be responsible for managing the relationship and success of Uptime’s portfolio of clients in order to enable, grow and increase adoption of existing and future potential customers. The CSA will be the primary point of contact for clients and will work closely with clients to ensure they receive maximum value from the Uptime.com services. This role will have a sales focus and will require the CSA to identify upsell and cross-sell opportunities also known also as value &amp; adoption opportunities across the current business. The CSA will engage with existing customers and new leads to sell and grow the Uptime.com platform. They will build positive, trusted relationships with key team members in our customers’ businesses and build trust with decision makers within the lines of business. The CSA should become natural at enabling customers to realize the value from their Uptime.com investment while providing opportunities to expand consumption, subscription terms and conversions from monthly to yearly subscriptions. <h3>Responsibilities</h3><ul><li>Develop and maintain strong relationships with clients, serving as their primary point of contact.</li><li>Drive reachout program to trial customers that are part of free trial; partnering with other members of the organization.</li><li>Engage potential conversion customers that are using competitor offerings, products and services.</li><li>Understand customers’ business goals, priorities, and challenges and identify ways to help them achieve their goals and success.</li><li>Identify upsell and cross-sell opportunities within the customer base and work with the wider team to close these deals and opportunities.</li><li>Ensure client retention and minimize churn as applicable, especially top customers/logos.</li><li>Conduct regular business reviews with top customers to review performance and identify areas for improvement.</li><li>Work closely with the product and engineering teams to ensure clients are getting the most out of the Uptime’s products and services.</li><li>Act as a customer advocate, providing feedback to internal teams on customer needs and pain points.</li><li>Partner with the Marketing and Product team to improve customer onboarding, training and enable faster time to value.</li><li>Own the activation process for our customers.</li><li>Participate in high priority customer calls to build trust in our brand and product.</li><li>Own customer engagement by managing and reporting on account health scores and take action based on the data.</li><li>Collaborate closely with our Product, Design and Engineering team to communicate product feedback, roadmap planning and important customer communications.</li></ul> <h3>Requirements</h3>Role Attributes<ul><li>Be the Face of Uptime.com: Develop trusted advisor relationships with customers, key stakeholders and executive sponsors to build loyalty to our service.</li><li>Partner with Uptime.com Product Leader(s) to continuously engage, influence the Uptime product roadmap by sharing customer insights with the team and closely working with product &amp; design to drive adoption and engagement.</li><li>Data-Driven Success: Work closely with business + engineering to monitor and own customer health metrics, using them to proactively identify the most high-potential areas to support customers.</li></ul> Projects Focus Areas<ul><li>New Free Trial Customers Outreach and Engagement</li><li class="ql-indent-1">Transition Email Reachout Efforts</li><li class="ql-indent-1">Convert customers from Free Trials to Paid</li><li>Engage High Profile Free Trialists</li><li class="ql-indent-1">Demos, Support and Setup of a customers environment/deployment</li><li class="ql-indent-1">SRE Recommendation Sessions</li><li>Partner with Marketing to engage specific customer segments</li><li class="ql-indent-1">Edu, Local Gov, Small Businesses, Healthcare</li><li>Customer Health Checks</li></ul>﻿<h3>Benefits</h3><h3>How we will support your growth and success:</h3><ul><li>Partner with executives, leadership and cross-functional organization including engineering, marketing and business operations.</li><li>Professional development opportunities to further skills and knowledge</li><li>Discover the exciting world of monitoring, observability, and SRE while becoming an advocate and drive innovation in the industry.</li><li>A supportive team of passionate and dedicated individuals all focused on building the best monitoring service in the world.</li><li>Health Care Plan (Medical, Dental &amp; Vision) for US Employees</li><li>Unlimited PTO (+Vacation, Sick &amp; Public Holidays)</li><li>Family Leave (Maternity, Paternity)</li><li>Training &amp; Development</li><li>Work From Home</li></ul>

Uptime.com

Customer Success Advisor

OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.&nbsp;&nbsp;&nbsp;The OpportunityThe&nbsp;Lead Intellectual Property Counsel&nbsp;will report directly to OpenText’s VP of Intellectual Property.&nbsp;This role will partner closely with the OpenText Engineering, Product, Marketing and Operations teams to focus on developing and driving the legal strategy for OpenText’s IP portfolio, including patent, trademark, and copyright, as well issues around IP licensing, M&amp;A, open source, litigation, technology licensing and more.&nbsp;You will provide pragmatic and business-minded legal support on IP matters to stakeholders at all levels of the company, while contributing to the planning and implementation of operational processes, platforms, and tools to scale our organization and IP portfolio as we expand globally.&nbsp;&nbsp;Who You Are<ul><li>A lawyer who is energized by operationalizing and executing, who has a strong capacity for running independently and empowering others</li><li>Exceptional patent and IP-focused lawyer; comfortable independently handling challenging and complex IP-related tasks and issues</li><li>Team-first collaborator with a strong work ethic</li><li>Comfortable in high-growth and rapidly changing environments; able to perform under pressure and with fluidity as the company grows quickly&nbsp;</li><li>Clear communicator who can simplify, organize, and deliver information and advice in a way that businesspeople can understand and act upon</li><li>Strategic thinker with strong organizational skills and desire to make legal and IP-related processes more efficient</li><li>Collaborator in a global company while prioritizing competing tasks</li></ul>&nbsp;What You Will Do<ul><li>Engage in invention harvesting and patent prosecution, while ensuring strategic alignment of the portfolio</li><li>Manage prosecution of patent applications and other key filing obligations with the USPTO and other global institutions</li><li>Align OpenText’s global trademark portfolio with business needs, including enforcement as needed</li><li>Guide OpenText engineering and business teams through copyright and patent litigation issues</li><li>Prepare witnesses for depositions</li><li>Prepare and deliver training on all aspects of IP</li><li>Provide support to legal team colleagues on IP-related agreements, including working on partnerships/licensing opportunities and IP due diligence for corporate financing, M&amp;A, and development as needed</li><li>Provide guidance on open-source compliance and licensing processes</li></ul>&nbsp;What It Takes<ul><li>At least 5 years of IP-focused legal experience, including leading IP strategy and litigation in a global law firm and/or technology company</li><li>Bachelor of Science degree in electrical engineering, computer engineering/science</li><li>Juris Doctor degree and member in good standing of at least one U.S. state bar</li><li>Registered to practice before the U.S. Patent &amp; Trademark Office</li><li>Experience in the software industry, with machine learning and AI experience preferred</li><li>Strong communication and interpersonal skills</li><li>The confidence and ability to interact with senior executives, clients, and co-workers in a professional, collaborative, and positive manner</li><li>Not afraid to “roll up your sleeves” and work with details as well as the big picture</li><li>Demonstrated ability and strong experience with strategizing, overseeing, and managing patent preparation and prosecution of digital and software-enabled technologies</li><li>Experience with negotiating technology agreements, including licenses and IP provisions</li></ul>&nbsp;&nbsp;Work Location:&nbsp;This is a remote position and the work arrangement is Virtual, US

OpenText

Intellectual Property Counsel

About You:You are a meticulous professional, passionate about precision in billing and financial management. You’re adept at advanced record-keeping, leveraging state-of-the-art tools for clarity. You are collaborative, effortlessly working with cross-functional teams, and you are versatile, with foundational accounting knowledge enhancing your core billing expertise. You thrive in a culture that is dynamic and data-driven.Does this sound like you? If so, Level Agency is currently looking for a detail-oriented&nbsp;Billing Coordinator&nbsp;to join our team! About Us:At Level, we use the scientific method to drive effective performance marketing campaigns for our clients. Everything from media planning to the ad creative is done with methodical care. Our cross-functional teams use a “Test. Learn. Grow.” framework that allows them to act with urgency and quickly adapt to the ever-changing world of performance marketing. This nimbleness and willingness to rethink what we know leads to better decision-making—and the confidence our clients need to pursue bold ambitions.Recently ranked on the Inc. 500’s Fastest-Growing Private U.S. Companies and one of Pittsburgh’s Best Places to Work, Level delivers powerful and comprehensive online solutions including multi-channel digital marketing, search engine optimization, lead generation, website development, ROI reporting, and much more.Level is an equal opportunity employer, a Military Friendly® partner, and we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. About the Position:The&nbsp;Billing Coordinator&nbsp;will join the Finance and Accounting team. This position will work closely with the Senior Accountant and Finance Administrator. The successful candidate will ensure all data is collected and distributed appropriately in order to provide our clients with accurate and timely billing statements. This role reports to our Senior Accountant.&nbsp;The salary range for this position is $40,000-$50,000.We are interested in every qualified candidate who is eligible to work and will perform the work in the United States. We are not able to sponsor visas. Your Impact:<ul><li>Data Collaboration Excellence:&nbsp;You will partner with client teams, ensuring comprehensive data collection to support the billing processes.</li><li>Client Record Management:&nbsp;You will meticulously maintain vital client records, spanning invoices, reconciliations, budget authorizations, insertion, and client purchase orders, ensuring data integrity and accessibility.</li><li>Billing Precision:&nbsp;You will ensure accounts are billed accurately and promptly, fostering trust and transparency with our clients.</li><li>Supporting Accounting Functions:&nbsp;You’ll be a pivotal player in bolstering other accounting department tasks, including the nuances of accounts payable/receivables and media payable responsibilities.</li><li>Collaboration:&nbsp;You’ll collaborate within your team to ensure creative strategies align with stakeholders’ business goals and objectives.</li><li>Design Thinking:&nbsp;You’ll approach problems with curiosity and empathy, striving to keep everyone focused on creating solutions.</li></ul> <h3>Requirements</h3><ul><li>Detail-oriented and organized, proving a high level of accuracy.</li><li>Proficiency in billing systems and processes, ensuring clients are accurately and promptly billed</li><li>The ability to seamlessly integrate and work alongside various departments, ensuring data and financial operations flow smoothly.</li><li>Possesses a keen ability to meticulously organize, maintain, and archive essential documents, data, and reports.</li><li>Proficient with Microsoft Office programs, namely Excel</li><li>Exposure and familiarity working with generative AI technologies, with a willingness to learn and apply these concepts in real-world scenarios</li></ul>﻿<h3>Benefits</h3><ul><li>Remote work from anywhere in the US with an internet connection</li><li>Performance reviews every six months</li><li>401k plan with 3% employer contribution</li><li>11 annual paid holidays</li><li>15 PTO days + 1 additional day per year of service</li><li>Summer Fridays</li><li>Great medical benefits including vision and dental</li><li>20 Days of Paid Parental leave benefit after 1 year of full-time service</li><li>Career advancement opportunities</li><li>Employee appreciation programs</li></ul>

Level Agency

Billing Coordinator

So, we heard you’re on this page because you want to work at Squanch Games, huh?&nbsp;GREAT TO HEAR. PROCEED.&nbsp;If you’re reading this, that means we have an open position on our team, and we want&nbsp;YOU&nbsp;to be the honorable chosen one to fill that thing up. At Squanch Games, we make dreams come true–the funkiest, bizarrest dreams from the gaping depths of our souls. Real complex stuff, but you probably know what we’re talking about because you’ve already played our games,&nbsp;right?&nbsp;RIGHT?&nbsp;(Hint: YES). If you see molds and like breaking them, or boxes and enjoy stepping outside of them –&nbsp;ONWARD!&nbsp;There’s a hungry application eagerly waiting for you to click on it. Feed it your resumes and cover letters. Mmm. As a Gameplay Writer at Squanch Games, you’ll have a hand in writing the dialogue and scenarios for the comedic narrative we bring to life here at our studio, and you’ll be doing so with an eye for how that narrative meshes with our off-the-wall design sensibilities. You love thinking about how to bring great character-driven narratives to life. Timing and dialogue are extremely important to you and you have great ideas on how to make them even more impactful and funny in games. Responsibilities:<ul><li>Write dialog and exposition for a comedy-based game</li><li>Work with our CCO and Narrative Director to produce world &amp; character outlines for our narrative team</li><li>Seek feedback and adjust as necessary, communicating along the way</li><li>Collaborate with our narrative and design teams to adjust writing to our game needs</li><li>Be able to write under short deadlines when the need arises</li><li>Organize and keep track of great volumes of writing and how they connect to various aspects of the project</li><li>Have a keen attention to detail – can spot grammatical errors and fact check</li><li>Be creative – you’re a font of interesting ideas and can suggest new stories that will resonate with our audience</li><li>Be able to act independently on writing tasks</li></ul> Requirements:<ul><li>Experienced: You have experience in game development, specifically as a writer or designer. You have experience with both short &amp; long ship cycles with scrappy teams.</li><li>A Gamer: You read and/or play games most days. You know what’s going on in our industry and can’t wait to talk to others about it.</li><li>Humor: Fluid and open sense of humor &amp; understanding of comedy. You’re curious, passionate, and don’t take yourself too seriously.</li><li>Collaborative: You know that the best work comes from a team who trusts and respects each other. You strive to collaborate with others and don’t care whose ideas win. The best ideas win.</li></ul> Benefits:<ul><li>Salary range: $70,000 to $108,000, depending on experience</li><li>Health, dental &amp; vision insurance</li><li>Short term &amp; long term disability insurance coverage</li><li>Paid parental leave</li><li>401k and FSA</li><li>Flexible PTO &amp; schedule</li><li>Completely remote studio</li><li>Bonus to ensure a comfortable work from home setup</li><li>Monthly snack box</li><li>Monthly stipend for WFH expenses</li></ul>

Squanch Games

Gameplay Writer

This is a remote position.Ad Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to meet the needs of our users while closing the gap between consumer expectations and government.&nbsp;&nbsp; Work on things that matterOur teams connect Veterans with services designed for their needs, help millions of people access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government thinks about and uses technology.&nbsp; Built for a remote lifeAd Hoc is remote-first and remote-always. We’ve designed our culture, communications, and tools to support a nationwide team. Being remote allows Ad Hoc to bring the best people onto our teams and give them the freedom to create a work environment that fits their lives. Maybe you need to adjust your schedule to care for your family or take a bike ride. At Ad Hoc, that’s welcomed.&nbsp; Committed to high expectations and a welcoming cultureAd Hoc values acceptance, accountability, and humility. We aren’t heroes. We leave our egos at the door to learn from our mistakes and improve the process for the next time.. We build small, inclusive teams to bring the best of consumer technology to the problems of government. Business Unit Overview:&nbsp;<h2>Federal Civilian</h2>The&nbsp;Federal Civilian&nbsp;business unit supports a wide range of customers that span the federal, commercial, and nonprofit space. Our customers include the General Services Administration, Office of Personnel Management, PAN Foundation, Library of Congress, Social Security Administration, Health and Human Services, and the USDA Forest Service. We partner with these agencies to build new capabilities, deliver products, establish data as a strategic asset for informed decision-making, modernize legacy systems, and build the digital service infrastructure necessary to scale their mission impact.&nbsp;Primary Responsibilities:&nbsp;In this role, you will serve as an experienced individual contributor within a team, with the expectation that you will further develop your leadership, guidance and mentoring skills. With minimal oversight from leadership, you will be responsible for supporting the goal of meeting scope, schedule and delivery requirements. A Senior Product Trainer impacts the long-term goals of the program, while contributing to the development of the program’s training strategy. You may serve as the discipline’s primary lead when working with stakeholders and utilize strong influential skills to drive improvements in training processes and practices. Primary expectations of a Senior Product Trainer include:<ul><li>Strong influential skills to build relationships with team members, government and company stakeholders, and program management</li><li>May lead cross functional efforts for delivery team members and team leads&nbsp;</li><li>Navigates ambiguous requirements and environments to support delivery</li><li>Comprehensive understanding of scope requirements to prioritize design activities</li><li>May conduct face-to-face and/or remote training classes for customers and/or employees on the features and operation of products</li><li>Design and develop training programs and plans</li><li>Work with specialists to ensure training materials are current and effective</li><li>Prepare training materials and documentation for customers</li><li>Remain current on product trends both within the organization and among competitors</li><li>Maximize effectiveness by researching training methodologies, learning tools and practices</li><li>Explain complex product information to non-technical audiences</li><li>Communicate effectively both orally and in writing</li><li>May work with vendors to adapt existing training software</li><li>Ability to identify risks and communicate to leadership; provides recommendations to mitigate identified risks&nbsp;</li></ul> Basic Qualifications:&nbsp;<ul><li>Bachelor’s degree and 7+ years of experience supporting emergency management programs</li><li>Active Public Trust Clearance or the ability to obtain one is required</li><li>Experience developing, planning, and organizing training to meet educational objectives</li><li>Deliver training to technical and non-technical audiences through a variety of mediums</li><li>Experience with design software such as Figma, Miro, Adobe or other designer tools</li></ul> Preferred Qualifications:&nbsp;<ul><li>Data Analytic Training Curriculum Development, Delivery and Evaluation</li><li>Agile Project Management</li><li>Data Analysis</li><li>Data Engineering</li><li>Data Science</li><li>Databricks</li><li>Decision analysis and support</li><li>Microsoft Azure or AWS Cloud environments</li><li>Python, Spark, an/or Presto/Trino</li><li>Experience with Columnar-Oriented Formats (e.g., Avro, Parquet) in cloud storage.</li></ul> To learn more about working at Ad Hoc, please visit:<a href="https://adhocteam.us/join/" rel="nofollow" target="_blank" style="color: rgb(9, 66, 176);">&nbsp;https://adhocteam.us/join/</a> <h2>Benefits</h2><ul><li>Company-subsidized Health, Dental, and Vision Insurance</li><li>Use What You Need Vacation Policy</li><li>401K with employer match</li><li>Paid parental leave after one year of service</li><li>and much more!</li></ul> Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we’ve outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $125,000 - $150,000 and information on benefits offered is here. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

Ad Hoc

Senior Product Trainer

Health Cost IQ is looking for a Tableau professional and data analyst to assist with internal and external Tableau Desktop and Tableau Server projects. <h3>Description</h3>The Tableau Developer and Data Analyst is responsible for creating insightful, meaningful data visualizations, dashboards and reports from complex data sets. The report developer will access SQL Server databases, views, stored procedures, flat files and more, and turn the resulting data into meaningful and drillable reports and data visualizations using Tableau Desktop and Tableau Server. The Data Analyst must be an expert at finding new and innovative ways to visualize clinical data coming from health insurance carriers, pharmacy benefit management companies, wellness companies, labs, data vendors, and our clients and must be able to create interactive graphs, tables, and charts to be delivered to clients and other stakeholders via Tableau Server and our custom web application. Duties and ResponsibilitiesThe following duties will be performed in collaboration with the Product Development and Database teams:<ul><li>Partner with clients, internal stakeholders and users to solicit and document business requirements.</li><li>Translate non-technical requirements into technical business requirements.</li><li>Partner with business departmental teams and other internal stakeholders to define and document business requirements for new metrics and reports.</li><li>Evaluate existing data through comprehensive data analysis processes and devise the best course of action to create datasets and visualizations.</li><li>Create and maintain documentation throughout the product development life cycle, including business requirements documents, technical documentation, and testing documentation.</li><li>Design, develop, publish, and maintain Tableau reports on Tableau Server and application server and perform ongoing monitoring and refinement of reports.</li><li>Collaborate with team members on data models and recommend enhancements based on business requirements.</li><li>Critically evaluate information gathered from multiple sources, reconcile conflicts, work with customers to uncover unmet business needs.</li><li>Provide end user training and assistance with reports and analytical tools.</li><li>Responsible for technical support of the Tableau platform, providing production and operational systems support to business users, clients and stakeholders both internal and external.</li><li>Assist with managing data intake, analytics and distribution of reports in Tableau and other internal data visualization methods to internal and external clients and stakeholders.</li><li>Participate in meetings with other HCQ staff, other HCQ business units, sales and product development teams, senior leadership, and external clients as required.</li><li>Assist, as needed, in sales presentations with clients and prospective clients of the Company, and for projects associated with such clients and potential clients.</li></ul>&nbsp;Qualifications<ul><li>2-3 years of relevant report writing and data analysis experience.</li><li>Tableau Desktop and Tableau Server experience required.</li><li>Tableau certification is a plus.</li><li>Experience working within the AWS environment is preferred.</li><li>Experienced working with the Microsoft Office 365 suite, including Word, Outlook, Excel, Access etc.</li><li>A background working with healthcare data is a plus.</li><li>Strong analytical, verbal and written communication skills.</li><li>Must have experience retrieving data from relational databases, MS SQL Server, Microsoft Access, Excel, flat files etc.</li><li>Associate degree in Computer Science, Mathematics, or Engineering or equivalent work experience.</li></ul>&nbsp;Note: A criminal background check&nbsp;is required&nbsp;before an applicant is formally hired for this position. Working Environment<ul><li>A professional business office environment with regular workday, workweek, and work hours.&nbsp;Note:&nbsp;This position can also be performed remotely if suitable remote work equipment is available and other requirements are met.</li><li>A small business work culture and work environment where your opinion counts.</li><li>This position may include occasional weekend, holiday, or overtime work as client needs demand.</li><li>Minimal to no travel is anticipated for this position.</li></ul> Comprehensive Benefits Program<ul><li>Medical, Dental, Vision (50% employer premium contribution on select medical plans)</li><li>Benefits start on day 1 with no waiting period</li><li>FREE, employer-paid Life Insurance coverage</li><li>AD&amp;D, Long-Term Disability coverage</li><li>Health Savings Account</li><li>Flexible Savings Account</li><li>401(K) Retirement Plan</li><li>Paid Time Off Program</li><li>And more…</li></ul><h4>Salary</h4>$55,000 - $85,000 per year

Health Cost IQ

Tableau Developer / Data Analyst

As a Systems Administrator you will work independently, with your peers, and with our software vendors to translate customer needs into technical solutions for our Wealth Management team. This team is a key part of Thrivent’s long-term strategy to provide a variety of competitive, comprehensive, compliant wealth management products and services to meet the needs of Thrivent’s clients. You will be responsible for the control of the technical configuration of technical vendor assets by applying processes for documentation, change control management, reconfiguration, baselining, data management, and other relevant processes. You will manage and modify the elements that comprise information produced as a part of the software vendor process. The vendor solutions you will support cover the new account opening experience, portfolio management, and our custody and clearing platform. You will be responsible for understanding vendor capabilities to best leverage the technology we have to deliver on our business objectives. This includes understanding vendor upgrades for impacts, configuring the system to deliver value, and maintaining certificates. DUTIES &amp; RESPONSIBILITIES:• Configuration control, configurating the vendor systems and Configuration status documentation.• Assist in configuration of company applications based on business requirements.• Develop configuration requirements document and obtain approval from business owners.• Plan and execute assigned configuration tasks within deadlines.• Provide system configuration support based on changing business needs• Assist in system analysis, design, development, and testing activities.• Provide support in developing, implementing and testing patch releases and system upgrades.• Develop and maintain configuration policies and procedures.• Review and recommend changes to existing configuration processes.• Analyze and resolve configuration issues in a timely manner.• Ability to learn vendor proprietary code and/or configuration to meet business needs• Maintain vendor test environments to match production and mitigate risk• Review Vendor Release Notes to understand and mitigate system impacts• Ability to analyze system capabilities to implement solutions• Provide thought leadership to small-to-medium sized efforts• Communicate within IT and with assigned business area to drive successful execution and maintenance of solutions QUALIFICATIONS &amp; SKILLS:Required:• Bachelor’s degree or equivalent experience in computer science, information security, business, mathematics or related field• 3+ years of applicable experience• Demonstrated leadership on small-mid scale projects impacting strategic priorities Preferred:• Knowledge of Wealth Management Products• Strong Knowledge of Networking Protocols, Single Sign On, entitlement provisioning, and virtualization technologies.• Test Data Maintenance and masking knowledge • Learning Agility • Collaboration • Analytical Thinking • Critical Thinking • Strong Organizational Skills • Diagnose, troubleshoot &amp; perform repairs on responsible technologies • Technology Standards, Procedures, Policies• Knowledge and Proficient in the following Technologies a plus:o SQLo Javao SFTPo APIs

Thrivent

Configuration Analyst

JUVARE is a technology company focused on developing innovative enterprise resilience solutions for&nbsp;government agencies, corporations, healthcare providers and higher education around the world.&nbsp;JUVARE solutions have supported over 500,000 emergency response incidents in all 50 states and 20 countries around the world. JUVARE helps our clients prepare, connect, and respond to protect people, property, and brands.Thank you for your interest!We are looking for a Technical Writer who wants to make an impact. The Product Team at Juvare builds world-renown emergency management, public health, and healthcare solutions that help people, communities, companies, and governments stay safe.As a Technical Writer at Juvare, you will work with stakeholders across the company to deliver great content for internal and external consumption. You must analyze, understand, and document technical concepts and processes. This includes planning, designing, and writing documentation and communications in a way that helps our clients use our software more effectively.Our ideal candidate delivers high-quality documentation for multiple products while working against deadlines. Likewise, this person must be familiar with our help authoring, communications, and content management solutions and be able to adapt their writing to match our style guide.&nbsp;Location:&nbsp;Atlanta or RemoteReports to:&nbsp;Manager of Product Communications&nbsp;&nbsp;RESPONSIBILITIESIn the Technical Writing role, you will:<ul><li>Obtain a deep understanding of solutions and services to translate complex product information into straightforward, polished content.</li><li>Partner with product, engineering, marketing, and professional services to&nbsp;research, outline, write, and edit content.</li><li>Create, manage, and publish documentation according to our style guide and company standards.</li><li>Develop and maintain repositories for reference materials, screenshots, documents, and design specifications.</li><li>Evaluate current content and follow appropriate protocols for review and improvement.</li><li>Research, create, and maintain the information architecture of help documentation to uphold standards and facilitate content reuse, conditionals, and multiple outputs.</li><li>Maintain a clear, consistent, and cohesive voice across all documentation.</li><li>Other duties, as assigned.</li></ul> QUALIFICATIONS<ul><li>Degree and/or proven experience in a relevant technical or communications field.</li><li>5+ years of technical writing experience in a software or technology company.</li><li>Excellent communication, analytical, and organizational skills.</li><li>Mastery of English grammar, syntax, and formatting.</li><li>Experience reviewing and editing work produced by other team members.</li><li>Experience with help authoring, word processing, wiki, image editing, and content management solutions, especially MadCap Flare, Atlassian, and Photoshop.</li><li>Experience working with and contributing to the development of style guides.</li><li>Experience creating basic diagrams and content layouts related to technical documentation.</li><li>Superior attention to detail, motivation to do good work, and the ability to work fairly independently.</li><li>Track record of empowering team members to achieve targets aligned with company priorities.</li><li>Ability to perform essential job functions successfully, according to the ADA, FMLA, and other federal, state, and local standards.</li></ul>&nbsp;What we offer:<ul><li>Health Insurance</li><li>Life Insurance</li><li>401K with Corporate Match</li><li>Commuter Expense Reimbursement</li><li>Tuition Reimbursement</li><li>Expansive Self-Paced and Virtual Training Options</li><li>Unlimited PTO</li><li>Community Volunteer Opportunities</li><li>Monthly Book Club</li></ul>&nbsp;ADDITIONAL INFORMATION:<ul><li>No visa sponsorship is available for this position. Must be authorized to legally work in the US for this role.</li><li>CCPA disclosure notice and Juvare privacy policy:&nbsp;<a href="https://www.juvare.com/privacy-policy/" rel="nofollow" target="_blank" style="color: rgb(9, 66, 176);">https://www.juvare.com/privacy-policy/</a></li><li>Juvare is an Equal Opportunity, Affirmative Action employer.</li></ul>

JUVARE

Technical Writer

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Overview

Provides support, maintenance, and monitoring of the corporate network infrastructure including hardware and related protocols. Processes network infrastructure requests and serves as the final escalation point for all networking issues, incidents, and major outages. Owns, plans, executes, and documents multiple concurrent complex technical projects from concept to completion.

Serves as an owner and SME of a network specialty domain.

&nbsp;

This is a remote role in the US.

&nbsp;

Responsibilities

<ul>
	<li>Configures, maintains, and operates routers, switches, firewalls, wireless access points, load balancers, VOIP equipment, and monitoring tools.</li>
	<li>Installs physical equipment, connects cabling, dresses communications racks, powers devices per provided documentation.</li>
	<li>Oversees the proactive monitoring of the network infrastructure via monitoring tools and delegates alerts in a timely manner when possible.</li>
	<li>Mentors, coaches, and knowledge shares with junior associates and peers</li>
	<li>Acts as a final escalation point for all issues, incidents, and major outages.</li>
	<li>Independently processes routine requests for network services, access, and documentation.</li>
	<li>Independently troubleshoots and resolves major incidents, runs outage bridges, and seeks root cause analysis for complex network issues.</li>
	<li>Independently owns and is a subject matter expert in a network specialty domain such as firewalls, VOIP, datacenter technologies, load balancers, cloud networking, wireless, packet analysis, networking tools (DNAC, PRTG, ISE, etc.), low voltage design, MPLS, or route/switch.</li>
	<li>Independently owns multiple concurrent network infrastructure projects from concept to completion including requirements gathering, implementation, turn up, testing, and hand off of the technology solution to the business.</li>
	<li>Independently owns major network infrastructure projects from concept to completion including requirements gathering, delegation of tasks to peers, implementation, reporting to senior leadership, turn up, testing, and hand off of the technology solution to the business.</li>
</ul>

&nbsp;

Qualifications

Academic and Professional Qualifications:

<ul>
	<li>Bachelor’s degree or equivalent/years of experience required.</li>
	<li>Cisco Certified Technician (CCT) – Required</li>
	<li>Cisco Certified Network Associate (CCNA) – Required</li>
	<li>Cisco Certified Network Professional (CCNP) – Required</li>
	<li>ITIL Foundations – Required</li>
	<li>Security+ - Preferred</li>
</ul>

&nbsp;

Experience:

<ul>
	<li>7+ years relevant work experience; 2-3 years at the Senior level or equivalent experience</li>
	<li>2-4 relevant work experience with specialist technology domain</li>
	<li>Ability to work collaboratively with and/or temporarily lead a team and receive constructive feedback from senior engineers</li>
	<li>Ability to provide excellent customer service when working directly with users that may not be technical</li>
	<li>Ability to provide mentoring, coaching, and knowledge share in a constructive manner to junior associates and peers</li>
	<li>Ability to own multiple concurrent projects from concept to completion including requirements gathering, documentation, implementation, testing, turn up, and hand over</li>
	<li>Ability to own a major project from concept to completion including requirements gathering, leading of peers, documentation, implementation, reporting to senior leadership, testing, turn up, and hand over</li>
	<li>Subject matter expert in one or more network specialty domain: firewalls, VOIP, datacenter technologies, load balancers, cloud networking, wireless, packet analysis, networking tools (DNAC, PRTG, ISE, etc.), low voltage design, MPLS, or route/switch</li>
	<li>Expert knowledge of IP addressing, MAC addressing, packet analysis, and VLANs</li>
	<li>Expert knowledge of network routing protocols OSPF, iBGP, eBGP and switching protocols STP, RSTP, PVSTP, LACP</li>
	<li>Very strong knowledge of vendor management, equipment (Cisco, Aruba, Arista), low voltage cabling standards, and working with ISPs</li>
	<li>Very strong knowledge of wireless networking and either firewalls, VOIP, datacenter technologies, load balancers, or cloud networking</li>
</ul>

&nbsp;

Travel Requirements:

<ul>
	<li>Up to 10% travel may be required</li>
</ul>

&nbsp;

Working Arrangements:

<ul>
	<li>Standard work week or as defined by assignment requirements</li>
	<li>Primarily works in a remote environment</li>
	<li>May require after-hours, on-call support and/or holidays</li>
	<li>On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs</li>
</ul>

Altera complies with all local/state regulations in regards to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range

$99,290—$117,163 USD

Altera Digital Health

Expert Network Engineer

Collaboration and innovation, while staying humbly open are at the root of our identity. Brevo, formerly known as Sendinblue, is the leading Customer Relationship Management (CRM) suite designed to efficiently build meaningful customer relationships at scale in a fast-changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform to grow their business with intuitive marketing and sales tools such as Marketing Automation, Marketing Campaigns over Email, SMS, WhatsApp, Chat, and much more. Today, more than 500,000 businesses across 180 countries, including Sodexo, Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales in one CRM suite. Brevo reached the coveted Centaur status with $100M ARR in January 2023 and has more than 800 employees globally. Its global operations are headquartered in Paris.

&nbsp;

As the recipient of 2022 Best in Biz SMBs and 2023 Built In Best Places to Work awards, we truly value creating a space where our team members and clients feel that they are heard and respected. North America is our fastest-growing market and this is a heavily influential role. If you’re looking for a fast-paced and exciting environment where your potential for growth and development is unlimited, then we look forward to meeting you soon!&nbsp;

&nbsp;

At Brevo, our mission is to empower our users in growing their online businesses. Our Customer Experience team is instrumental in supporting our users every step of the way. We are currently looking for enthusiastic Customer Experience representatives in North America who excel in technical support and can effectively translate our client’s business needs into practical use of our platform.

<h3>As a member of the team, you will:</h3>

<ul>
	<li>
	<ul>
		<li>Manage and resolve daily client tickets via email and phone in a timely and professional manner</li>
		<li>Answer all incoming client calls with professionalism, using the appropriate tone.</li>
		<li>Ensure that clients’ questions and problems are addressed properly and in a timely manner.</li>
		<li>Handle challenging customers and escalate complex issues outside of the department when necessary.</li>
		<li>Strive to provide all customers with an exceptional experience by going above and beyond their expectations.</li>
		<li>Cultivate strong client relationships and collaborate closely with the tech team to identify and address bugs.</li>
		<li>Having a deep understanding of email best practices, along with extensive knowledge of our platform and the tools available to assist our valued customers.</li>
		<li>Develop a solid understanding of technical aspects related to email marketing, such as DNS record creation/modification, and the Brevo API.</li>
	</ul>
	</li>
</ul>

<h3>Preferred Experience</h3>

<ul>
	<li>
	<ul>
		<li>Excellent written and spoken communication skills in English. Additional languages are a plus</li>
		<li>Customer-focused with the ability to build strong customer relationships and instill confidence.</li>
		<li>At least 1+ year of experience in customer service.</li>
		<li>Preferably 1+ year of experience in technical marketing support, including knowledge of marketing automation, email marketing principles and practices, CRM systems, or digital advertising platforms.</li>
		<li>Ability to adapt to our office culture, which combines a friendly and relaxed atmosphere with a strong emphasis on professionalism, as well as value highly collaborative teamwork and seamless integration into our supportive framework.</li>
	</ul>
	</li>
</ul>

<h3>What we offer:</h3>

<ul>
	<li>
	<ul>
		<li>Remote work options</li>
		<li>Visit our global offices via Interoffice Trip Program</li>
		<li>Bi-Annual Global Team Building Trip</li>
		<li>Health/vision/dental benefits - Employer-sponsored</li>
		<li>Employee Share Ownership Plan</li>
		<li>Lunch on us! Monthly lunch-stipend&nbsp;</li>
		<li>Public transportation stipend</li>
		<li>Parental leave top-up (up to 22 weeks)</li>
		<li>Simple IRA with an employer contribution match</li>
		<li>Opportunities for professional development</li>
		<li>Work with an international and collaborative scale-up in a hyper-growth environment</li>
		<li>Tons of fun team outings/activities and more!</li>
	</ul>
	</li>
</ul>

Brevo

Customer Experience Representative

Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness across the military, federal, and civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas.

&nbsp;

Summary:

The Data Entry Operator to facilitate Government-Contractor communications for the Bureau of Indian Affairs (BIA) IDIQ contract and each Individual Task Order.

<h2>Responsibilities</h2>

Essential Job Functions:

<ul>
	<li>Performs data entry by entering, updating, researching, verifying, and/or retrieving data into/from various systems</li>
	<li>Ensuring the accuracy and confidentiality of information recorded. Prepares sources data for entry</li>
	<li>Verifying and logging receipt of data: obtaining missing data</li>
	<li>Records data by operating data entry equipment; coding information; resolving processing problems</li>
	<li>Protects organization’s value by keeping information confidential</li>
	<li>Prepare, compile, and sort documents for data entry maintaining a tracking mechanism which verifies receipt of data</li>
	<li>Transcribes source data into the required electronic format ensure all data is logged and</li>
	<li>Verify integrity of data and source documents ensuring integrity in accordance with all directives and guidelines</li>
	<li>Review data for errors, missing information, work with data owner to resolve any issues and submit correction report to the BIA CDO</li>
	<li>Develop a filing system which protects the confidentiality, integrity, and availability of</li>
	<li>Generate and export data reports, spreadsheets, and documents as needed in support of enterprise data governance</li>
	<li>Monitor database, archives, and filing system user access to ensure only authorized users are in compliance with all directives</li>
	<li>Submit a weekly activity report to the BIA CDO weekly on each Friday and coordinate with the Data Task Lead and Data Analyst</li>
	<li>The Data Entry Operator must ensure compliance with all directives and guidance to ensure protection of all data assets</li>
</ul>

<h2>Qualifications</h2>

Necessary Skills and Knowledge:

<ul>
	<li>Demonstrated ability to follow a series of steps without confusion or error</li>
	<li>Good clerical, organizational and communication skills</li>
	<li>Strong written and verbal communication skills</li>
	<li>Effective time management skills and speed with accuracy is core</li>
	<li>Strong sense of attention to detail and accuracy</li>
	<li>Skilled with using a keyboard and typing, accessing and utilizing computer applications&nbsp;</li>
	<li>Proficient with Microsoft Office Suite</li>
	<li>Meet established performance standards for production and accuracy goals, attendance and behaviors</li>
</ul>

&nbsp;Minimum Qualifications:

<ul>
	<li>High School diploma</li>
	<li>Minimum five (5) years of related experience</li>
</ul>

Preferred Qualifications:

<ul>
	<li>Bachelor’s degree</li>
</ul>

The salary range for this position is $40K-$48K annually.

Goldbelt Glacier

Data Entry Operator

&nbsp;

iMMAP Inc. is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP Inc.’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.

Description of the position

&nbsp;

Under the direct supervision of the Operations Director and the CEO of iMMAP Inc., the HR Officer will support all HR related processes for iMMAP Inc.’s Global HR Team, on a 50% part-time modality.

The Global Support HR Officer will be supporting the HQ of iMMAP Inc. at the Global HR Team, with all HR related internal tasks, in accordance with the established internal HR policies and procedures and as outlined in the TORs.

This is a part-time and temporary role, to support the Global HR Team.

Description of Duties

&nbsp;

1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support all HR related workflows and processes for iMMAP Inc.’s HQ;

2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Track, monitor and ensure that all iMMAP Inc. personnel, when needed and required, have their profiles updated regularly, including all the necessary security/Admin and HR related documents;

3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage the on-boarding and off-boarding processes for all iMMAP Inc. personnel when required;

4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide HR and Admin briefings to all iMMAP Inc. personnel, when required;

5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work closely with the HR Department in defining, improving and implementing all HR related policies and procedures;

6.&nbsp;&nbsp;Support and participate on all HR recruitments for the iMMAP Inc. HQ teams, including acting as HR focal point in interview processes;

7.&nbsp;&nbsp;Support in the creation of job vacancies for iMMAP Inc., following the existing job profiles and the HR platform structure, when required by iMMAP Inc.’s HQ and Country Teams;

8.&nbsp;&nbsp;Provide timely HR / Admin support to all iMMAP Inc. personnel, when required;

9. Support the Global HR Team with the drafting and issuance of contracts for iMMAP Inc. personnel, when required;

10. Support the Global HR Team in issuing all mandatory HR related documents (Letter of Employments, Mission Orders etc.) , including contracts for iMMAP Inc. personnel, when required.

Requirements

&nbsp;

<ul>
	<li>Masters level University degree in International Relations, Humanitarian Operations, Project Management or relevant specialties or relevant working experience.</li>
	<li>At least 2 years of experience as HR for international humanitarian and development organizations (United Nations and International NGOs) in complex humanitarian emergencies (disasters and man-made) and development.</li>
	<li>A background working in not-for-profit, internationally‐focused organizations, and experience leading programs in risk-adverse environments.</li>
	<li>Experience in working within a multi-cultural and diverse environment.</li>
	<li>Experience and appreciation of Information and knowledge management and capacity building programs.</li>
	<li>Excellent interpersonal skills which enables the incumbent to effectively communicate across a variety of platforms and continents.</li>
	<li>Strong speaking and writing skills.</li>
	<li>Strong organisation skills, very good knowledge of HRIS and HR challenges.</li>
	<li>A background working in Human Resources departments and participating in recruitment processes.</li>
	<li>Good knowledge of Information Management skills and practices.</li>
	<li>Fluent in English and French is an asset.</li>
</ul>

Guiding Principles

&nbsp;

Personnel is expected to conduct itself in a professional manner and respect local laws, customs and iMMAP Inc.’s policies, procedures, and values at all times and in all Countries.

iMMAP Inc. has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct.

iMMAP Inc. is an Equal Opportunity Employer regardless of background.

iMMAP Inc.

HR Officer

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

<h2>About Clipboard Health:</h2>

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We have been named one of&nbsp;<a href="https://www.ycombinator.com/topcompanies/" target="_blank" rel="nofollow">YC’s Top Companies</a>&nbsp;for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub&nbsp;<a href="http://culture.clipboardhealth.com/" target="_blank" rel="nofollow">here</a>.

Overview&nbsp;

The Marketplace Terms Representative plays a vital role in upholding safety and reliability for both sides of our marketplace. The ideal candidate will be able to masterfully balance risk mitigation and deliver exceptional customer experiences. They will repeatedly ask “why” until they reach the root cause of issues and go the extra mile to solve our customer’s problems. Curiosity, empathy, and strong communication skills are essential.&nbsp;

&nbsp;

Responsibilities

<ol>
	<li>Investigate attendance and quality incidents across our marketplace; use exceptional judgment and noticing to solve our customers’ problems</li>
	<li>Communicate the resolution of your investigations to workers and workplaces with empathetic, customer-centered communication; justify the reasoning behind your decisions to diverse stakeholders within the company&nbsp;</li>
	<li>Work efficiently and effectively to ensure customer inquiries are resolved fully and in a timely manner&nbsp;</li>
	<li>Develop reliability initiatives to improve the overall quality of the marketplace and experience for our customers; establish policy improvements to accomplish this goal&nbsp;</li>
	<li>Work within cross-functional collaborations with customer support, general operations, product, customer success, and legal teams&nbsp;</li>
	<li>Manage and maintain communication on multiple platforms to effectively solve issues for Clipboard Health’s partner facilities and professionals</li>
	<li>Remain knowledgeable on product updates to ensure you are acting with the most up-to-date organizational information</li>
</ol>

&nbsp;

Must haves

<ul>
	<li>Ability to resolve customer issues with empathy and action</li>
	<li>Exceptional written and verbal communication skills</li>
	<li>Ability to work as part of multidisciplinary teams</li>
	<li>Comfortable handling ambiguous situations and adaptable to constant change&nbsp;</li>
	<li>Possess an “I can handle anything” mentality&nbsp;</li>
	<li>Demonstrate a high degree&nbsp; motivation, self-direction, and initiative to achieve the goals of the team and organization</li>
	<li>Exceptionally detail-oriented</li>
	<li>Ethical and unbiased integrity and decision-making abilities</li>
	<li>Positive mindset that elevates the entire team</li>
	<li>Located in the European, Middle East, or Africa region</li>
</ul>

Clipboard Health

Marketplace Terms Representative

Insurity&rsquo;s vision is all about empowerment. Empowering insurance organizations to quickly capitalize on new opportunities by delivering the world&rsquo;s most configurable, cloud-native, easy-to-use, and intuitively analytical software. It&rsquo;s also about empowering our team members through tools, training, teamwork, and professional development opportunities.&nbsp;

To talk the talk, we must walk the walk. We are trusted by 22 of the top 25 Property &amp; Casualty insurance carriers and 7 of the top 10 MGAs in the U.S. today with over 400 cloud-based deployments &ndash; and more on the way. That&rsquo;s proof we walk the walk. While our product suites are some of the most compelling in the industry, it&rsquo;s our team members who deliver the exceptional value and unrivaled industry expertise our customers appreciate from us.&nbsp;

Our team tells us over and over; working at Insurity offers you the opportunity to collaborate with and learn from some of the most creative and knowledgeable minds in insurance technology. You&rsquo;ll feel welcomed even before you start your first day with us through our award-winning onboarding program.&nbsp;

Take the first step to joining our team by applying today and we look forward to seeing&nbsp;#UatInsurity.&nbsp;

Insurity&rsquo;s Next Research Scientist

You will be responsible for applying innovative techniques to create new indemnity applications that are more accurate and efficient, and consistently seeking and initiating research topics/hypotheses to solve difficult computing tasks and creating new software products utilizing complex algorithms and data science techniques.

What Our Research Scientists Will Do&nbsp;

<ul>
	<li>Consulting with stakeholders to determine needs/weaknesses</li>
	<li>Designing experiments to test the operation of systems</li>
	<li>Analyzing experiment results</li>
	<li>Formulating mathematical models to improve underwriting results</li>
	<li>Presenting findings/recommendations to management</li>
	<li>Specifying business requirements for I.T. projects to be deployed</li>
	<li>Monitoring performance of implemented solutions, and applying enhancements as needed</li>
	<li>Coordinating multidisciplinary project activities with product development teams and actuarial staff as needed</li>
</ul>

Who We&rsquo;re Looking For&nbsp;

<ul>
	<li>U.S. Master&#39;s degree in any quantitative discipline</li>
	<li>2 years&#39; experience: updating and enhancing existing indemnity-related decision support programs; analyzing needs; transforming requirements into technical specifications; providing proof of concept for software solutions; implementing indemnification solutions; and troubleshooting/performing fixes</li>
</ul>

What&rsquo;s In It For U&nbsp;

<ul>
	<li>Flex First Workforce: Do your work best from home or from one of our office locations; it&rsquo;s your choice.&nbsp;&nbsp;</li>
	<li>Generous Time Off: Our leadership believes in taking the time you need when you need it through our Open PTO Policy.&nbsp;&nbsp;</li>
	<li>Day One Health Benefits + Employer-Matched Retirement Savings: You might think these are table stakes, but we know these matter to you.&nbsp;</li>
	<li>More Than Just Core Values: Our values are fundamental in how we attract, train, and retain top talent.&nbsp;</li>
	<li>Award-Winning Onboarding Program: We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year.&nbsp;</li>
	<li>Real Career Growth Opportunities: We love to promote from within with over 20% of our open roles filled through internal applicants last year.&nbsp;</li>
	<li>Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally.&nbsp;</li>
	<li>Internal Networking:&nbsp;Build relationships, network, collaborate, and stay connected with colleagues internally with our one-of-a kind online&nbsp;Coffee for Two&nbsp;program.&nbsp;</li>
	<li>Continuous Learning Opportunities: Own your development with your own LinkedIn Learning +&nbsp;Ted@Work&nbsp;+ Kaplan licenses.&nbsp;</li>
	<li>Discounted University Tuition: Employees and their families can start or continue their university career with less out-of-pocket investment through our partnerships with the University of Arizona Global Campus.&nbsp;</li>
	<li>Employee Referral Bonus: Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a cash bonus.&nbsp;</li>
</ul>

We have five Core Values at Insurity; one of which is to&nbsp;Act with Integrity. Providing pay transparency helps you make the best decision for you.&nbsp; We continuously analyze and update our salaries for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps.&nbsp; Along with the benefits listed above, the salary for this role is $88,900.

Insurity is proud to be an Equal Opportunity Employer&nbsp;

We are dedicated to creating an exceptional work environment for all our employees by extending a culture of diversity, equity, inclusion, and belonging into the very fabric of our organization.&nbsp; We embrace differences and diversity of identity, experience, and thought, and actively strive for inclusive behaviors across our company.&nbsp;

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.&nbsp;

Thank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted.&nbsp;

Insurity

Research Scientist

Hastings Direct is a growing company within the UK general insurance market with over 3 million live customers; our vision is to become the best and biggest digital insurer.

It&rsquo;s an exciting time for growth within the Lending department as our Personal Loans Team look to build a more competitive product built on market-leading systems which offers customers guaranteed eligibility and real rates through Price Comparison Websites (PCWs).

&nbsp;

The Role:

&nbsp;

Working in the Data &amp; Change team within the lending business, this is a hands-on role where you will be using your skills to optimise and enhance the data infrastructure for long term stability, scalability and security to meet the business Data &amp; Management Information (MI) reporting needs. It&rsquo;s important for this role that you have technical coding skills as we will also require you to produce impactful MI reporting.

&nbsp;

How you&rsquo;ll make a difference:

<ul>
	<li>Responsible for maintaining and monitoring the day-to-day data flows from source systems and transformations into the HFSL database environment, demonstrating effective incident management with impacted stakeholders.</li>
	<li>Embed robust ETL processes and maintain the data warehouse architecture with effective monitoring in place to support the reporting and analytical needs of the business.</li>
	<li>Implement a best practice framework for data quality, integrity, reconciliation, controls, and governance, compliant with HFSL and Group policies and industry standards.</li>
	<li>Proactively manage data requests from the business and maintaining efficient communication with stakeholders when collecting and delivering their requirements.</li>
	<li>Support the wider Data &amp; Change team to facilitate business change requirements across multiple platforms including database and decision engine changes.</li>
</ul>

&nbsp;

About you:

<ul>
	<li>Capable of working in a fast-paced environment and adapt to regular change.</li>
	<li>Strong initiative and independent mindset in identifying areas of potential improvement.</li>
	<li>Apply structured approach to problem solving.</li>
	<li>Strong and credible communicator.</li>
	<li>Technical by nature, with strong experience using programming languages (e.g. SQL, SAS).</li>
	<li>Experienced in working with server and/or cloud SQL databases</li>
	<li>Degree required &ndash; numerate preference</li>
	<li>Desirable - experience in financial services and maintaining large datasets.</li>
</ul>

&nbsp;

Some of the great benefits we offer: 

<ul>
	<li>Highly competitive basic salary</li>
	<li>Up to 5% bonus earning potential</li>
	<li>Up to 10% matched pension contributions</li>
	<li>25 days holiday</li>
	<li>Flexible benefits &ndash; buy or sell up to 5 days holiday, cycle to work scheme, opt in dental and healthcare cash plans and more!</li>
</ul>

&nbsp;

&nbsp;

 
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Hastings Direct

Data Analyst - Lending

This position is responsible for the daily maintenance of the billing system, with a working knowledge of billing platform functionality and billing processes. The individual is responsible for accurately capturing and applying all charges made to customer services. This position requires a high attention to detail and the ability to work with multiple systems to ensure accurate billing. The Billing Analyst works with the Billing Manager to update and maintain the Billing System to ensure accurate, timely client billings each month and provide clients with a positive interface experience when disputes arise.

&nbsp;

Duties:

&middot; Daily Maintenance of the Billing System

&middot; Assist in monthly bill closes

&middot; Process onboarding orders and ensure accuracy of syncing data from CT systems to billing system; apply manual charges as necessary

&middot; Refine and improve the onboarding process in SalesForce and billing system

&middot; Process MACDs; apply manual charges as required

&middot; Process catalog service conversions to migrate customers between product sets and/or product catalog versions; ensure that pricing and products are accurate and billing correctly, engaging other department resources as necessary

&middot; Process offboarding/location billing account terminations

&middot; Process contract renewals and apply updated charges in billing system as directed by inside sales; maintain updated contract term details in Salesforce.

&middot; Engage DEV to implement Customer Pricing Override entries to correct syncing/quoting issues

&middot; Attend cross functional meetings as needed

&middot; Provide project based or ad-hoc reporting as required

&middot; Assist with provisioning and billing system integration projects

&middot; Assist with billing vendor relationship

&middot; Assist with process documentation

&middot; Assist in resolving customer disputes and issues, focused on providing the best possible experience for the customer balanced against CallTower&rsquo;s financial health

&middot; Ensure efficiency and effectiveness of billing processes and system operation

&middot; Engage billing system vendor to escalate and resolve system issues

&middot; Be able to approach workload in a self-directed manner, working independently and in a collaborative nature

&middot; Provide billing system navigational, informational or interpretive assistance to outside departments

&middot; Analyze monthly billing procedures and update accordingly

&middot; Back up billing manager as needed

&nbsp;

Essential skills and experience:

&middot; Bachelor&rsquo;s degree or additional relevant experience required

&middot; 3+ years of experience in billing

&middot; Ability to maintain and update billing system and billing processes

&middot; Intuitive, proactive, collaborative, ambitious, creative problem solver, analytical, versatile, and &ldquo;thrives under pressure&rdquo; are words that describe you.

&middot; Must be self-motivated with strong time management skills.

&middot; Detail oriented with computational accuracy and character strength.

&middot; Excellent written and verbal communication, demonstrates active listening and comprehension skills.

&middot; Comfortable in the dynamic atmosphere of a highly technically focused organization with a rapidly expanding and changing customer base.

&middot; Strong individual contributor with exceptional organizational and communications skills.

&middot; Strong collaboration skills and ability to work across all departments.

&middot; Ownership mentality of role and projects.

&middot; Track record in successfully meeting deadlines while handling multiple projects.

&middot; Proficiency in Microsoft Excel including use of pivot, v-lookup tables

CallTowers

Remote Billing Analyst

365 Retail Markets is the global leader of self-service technology and convenience solutions for the food service industry. Through our combination of micromarket, vending, and dining technologies, we offer the best-in-class point-of-service platform for the workplace. For the last decade, 365 has been pioneering innovation and winning multiple awards for revolutionizing the market with superior technology, strategic partnerships and ultimate flexibility in customization and branding. At 365, we are committed to supporting our customers and employee&rsquo;s success!

&nbsp;

<h1>Summary</h1>

As the Product Owner for EMEA, you will be responsible for a range of tasks aimed at ensuring products and features are complete, ready for use in the local EMEA marketplace, and delivered with excellence. This multi-faceted role will participate in the validation, testing, deployment, and support of products and features in the region and become the subject matter expert on every nuance important to the EMEA. You will need to be clever at solving problems as they arise, and bootstrap solutions as needed to meet the immediate needs and ensure business continuity. An entrepreneurial mindset will be required to expedite clever solutions and consult with customers to reveal opportunities we might not otherwise be aware of. Awareness of local industry trends as well as competitive insight is also critical to ensure 365 maintains its advantage of innovation. This role will rely on building internal and external partnerships that deliver best-in-class experience focused solutions and a positive 365 ecosystem stakeholder experience. Exceptional subject matter level communication and influence skills will be critical to success. This position will report directly to the Vice President of Product Management at 365 Retail Markets.

&nbsp;

<h1>Essential Functions &amp; Responsibilities</h1>

<ul>
	<li>Orchestrate, produce, and review the writing of product requirement documents (PRDs) that align with the local strategies set forth by Senior Management.</li>
	<li>A high degree of comfort in tactical execution and dealing with ambiguity is needed. You must ensure products and releases are launched correctly for the EMEA region, completely and on schedule.</li>
	<li>Critical thinking and a demonstrated ability to develop solutions within complex business case scenarios is required.</li>
	<li>Ability to process a broad array of inputs into a strategy and present this critical and creative strategic information thoughtfully.</li>
	<li>Assesses local market competition by comparing the company&#39;s product to competitors&#39; products on a regular and ongoing basis and present those findings to 365 management. Regularly perform pricing and competitive analysis by customer channel and recommend strategies to improve market position, improve quality and/or reduce costs.</li>
	<li>Collaborate closely with the Product and Marketing teams to provide product knowledge support and collaborate on improvements that would positively impact the revenue, product awareness and/or lessen the need for support.</li>
	<li>Collect and analyze feedback from customers, stakeholders, and other teams to influence requirements, features, and end products.</li>
	<li>Identify weaknesses in prototypes based on local firsthand knowledge and make the necessary changes and/or suggestions to course correct and ensure flawless execution.</li>
	<li>Establish and maintain relationships with local business partners and vendors to help facilitate business execution.</li>
	<li>Experience deploying solutions in the field and/or working in the foodservice or POS industry a plus!</li>
	<li>Other duties as assigned by the Vice President of Product Management</li>
</ul>

<h1>&nbsp;</h1>

Requirements

&nbsp;

<ul>
	<li>Bachelor&#39;s degree (B.S.) in computer sciences or equivalent or 3 years of related experience.&nbsp;</li>
	<li>High level of independent judgment.&nbsp;</li>
	<li>Comfortable working in whitespace (new areas/concepts) and open-minded to new and changing approaches to ensure desired solution is achieved.</li>
	<li>Effective written and verbal communication skills- Strong research, analysis, and presentation skills- Excellent organizational skills and the ability to manage competing priorities autonomously.</li>
	<li>Self-managed, self-starter able to work in rapidly changing environment, with the ability to deal effectively with ambiguity, learn new tasks independently, make decisions, and take action.Able to interface and maintain effective relationships with all departments, local business partners, and employees in a team-oriented environment with a customer-service orientation.</li>
	<li>Adaptive style that supports and promotes collaboration, teamwork, and innovation, and an ability to act and react swiftly to continuous change.</li>
	<li>Thinks critically about existing processes and opportunities, generates bold, creative ideas, and exhibits problem solving, process improvement, analysis, and quick decision making.</li>
	<li>Support and lead implementation of new business policies and projects in a timely and efficient manner</li>
</ul>

365 Retail Markets

Product Owner

locations

Portland, ME

time type

Full time

posted on

Posted Today

job requisition id

R12533

In the role of IT Reporting / Data&nbsp; Analyst, you will actively look for opportunities to provide insightful management information across the business having an awareness of current gaps in reporting. Working with multiple stakeholders you will build strong data models and transform data into meaningful reports on which firm IT operational decisions can be based.

&nbsp;

You will have the imagination and creativity to present reporting in a range of engaging ways to aid understanding, having your customers&#39; interests at the heart of your work.

&nbsp;

Responsibilities

<ul>
	<li>
	Develop self-service tools that will allow the business to access clear data trends and values.
	</li>
	<li>
	Creatively design and build insightful reports using Google applications on a regular and ad-hoc basis to enable day-to-day operational management and support new propositions.
	</li>
	<li>
	Establish and embed a robust process for the end-to-end fulfillment of reporting requests.
	</li>
	<li>
	Ability to interpret and articulate results to stakeholders with various technical knowledge levels.
	</li>
	<li>
	Extract and transform raw data using SQL and understand the data and identify and convey any trends or themes.
	</li>
	<li>
	You will work independently on specific projects, from the scoping of requirements through to final delivery of solid reports. This will involve managing stakeholder expectations of all levels, personal skills development and delivering within agreed timescales.
	</li>
	<li>
	Drive improvements to the current reporting platforms, with automation and user self serve objectives in mind.&nbsp;
	</li>
</ul>

&nbsp;

Requirements

<ul>
	<li>
	1-2+ years Google Sheets / Excel capabilities, including Pivot Tables &amp; Formulae.
	</li>
	<li>
	1-2+ years of SQL experience desired however not essential.
	</li>
	<li>
	An interest in learning and using data visualization tools such as Business Objects / Google app script in their day-to-day role
	</li>
	<li>
	Able to interpret data, spot and understand trends with the ability to communicate the results in a clear way to stakeholders of various technical abilities
	</li>
	<li>
	The knowledge of and ability to construct large data models confidently and adhering to best practice.
	</li>
	<li>
	Depending on experience full training
	</li>
</ul>

IT Reporting / Data Analyst 

Oxygen is a modern financial platform designed for the 21st-century economy, tailored to meet the unique needs of today&#39;s consumers and small businesses (freelancers, solopreneurs and modern SMBs). We believe beauty lies in simplicity, from design to utility, and build our ever-growing product suite with this in mind. And we&rsquo;re just getting started.&nbsp;At Oxygen, we&rsquo;re focused on lifting up those who dare to push boundaries and redefine what&#39;s possible by delivering on our promise to be a more fair financial partner. The next generation building the future is writing their own rules and shattering expectations. So are we. For those who reject the status quo, welcome to Banking for the Extraordinary. Let&#39;s create the future!

&nbsp;

Customer trust and experience is our top priority at Oxygen and we are committed to delivering customer delight and trust with every customer interaction. The Solutions Specialist is a core member of the Customer Operations team who will be responsible to find win-win solutions to both low and complex customer needs. As a trained expert, the Solutions Specialist will have the latitude to use their best judgment and take decisions in the exercise of their function, and be accountable for delivering world-class experiences that surpass customers&#39; needs and expectations, by providing educated advice to customers via chat channel or emails while maintaining the highest degree of accuracy and professionalism. The company is in an exciting and rapid growth phase, which is why we prioritize instilling trust in our customers.&nbsp;

<h3>Responsibilities</h3>

<ul>
	<li>
	<ul>
		<li>Be the voice of Oxygen by representing our values and mission.</li>
		<li>Provide prompt, courteous and efficient service by Chat, email and potentially by phone regarding various financial services questions and concerns in a timely and effective manner that exceeds customer expectations.</li>
		<li>Be a customer advocate while capturing feedback and&nbsp; work closely with management to find solutions.</li>
		<li>Serve as subject matter expert to properly advise and support customers.</li>
		<li>Anticipate customer needs in order to thoughtfully promote various products through cross-selling/value-add opportunities when appropriate.</li>
		<li>Identify and suggest possible improvements on procedures internally.</li>
		<li>Maintain a very good understanding and remain current of all our Policy and Procedures.</li>
		<li>Handle at times demanding customers independently with limited supervision.</li>
		<li>Evaluate customer support processes and identify areas for improvement to enhance efficiency, customer experience, and decision-making effectiveness.</li>
		<li>Brainstorm with management to provide input and suggestions to help improve and innovate our service offering.</li>
		<li>Develop knowledge of Oxygen&#39;s products and features is essential to provide expert guidance on tier upgrades, qualifications, and associated benefits.</li>
		<li>Resolve complex customer inquiries and issues by independently handling escalated customer concerns and finding appropriate resolutions while adhering to company policies and guidelines.</li>
		<li>Evaluate customer requests for refunds or credits based on established guidelines and making decisions on whether to approve or deny them.</li>
		<li>Effectively demonstrate critical thinking to find sound solutions, make educated and informed exceptions for situations where standard procedures may not apply to ensure customer satisfaction, while always considering the business implications accordingly.</li>
		<li>Train new solutions specialist team members by sharing expertise, best practices, and decision-making approaches.</li>
		<li>Ensuring that decisions and actions align with applicable laws, regulations, and company policies to maintain compliance and mitigate risk.</li>
		<li>Additional relevant duties as assigned.</li>
	</ul>
	</li>
</ul>

<h3>Requirements</h3>

<ul>
	<li>
	<ul>
		<li>College degree with focus on Finance or Accounting or Bachelor&rsquo;s degree</li>
		<li>3+ years of experience in customer communications and success in Financial services</li>
		<li>Excellent verbal and written communication skills in English and Spanish</li>
		<li>Knowledge of G Suite functionalities</li>
		<li>Prior experience with CRM platforms such as Intercom, Zendesk and Salesforce&nbsp;Knowledge of Regulation E, Regulation Z and dispute processes</li>
		<li>Experience in working with BPOs</li>
		<li>Excellent judgment and decision making ability to find solutions and provide advice on matters impactful to the client and the business.</li>
		<li>Analytical, problem solving and results oriented skill set</li>
		<li>A demonstrable desire for innovation, continuous learning and improvementCustomer service excellence is a must, with a passion for service and ownership of each customer contact</li>
		<li>Desire to work hard, produce results and have fun doing it</li>
		<li>High sense of accountability and self sufficiency</li>
		<li>Highly organized individual with strong attention to detail</li>
		<li>Ability to multitask, prioritize work and time management skills in a fast paced environment</li>
		<li>Computer savvy</li>
		<li>Ability to handle large volume of information with accuracy</li>
		<li>Ability to work independently and within a team environment.</li>
	</ul>
	</li>
</ul>

<h3>What We Offer</h3>

<ul>
	<li>
	<ul>
		<li>Competitive compensation based on experience.</li>
		<li>Medical, dental, and vision insurance and HSA.</li>
		<li>Paid time off, sick leave, paid maternal leave, and paid paternal leave.</li>
		<li>401(K) and retirement planning.</li>
		<li>A great startup in banking with proven growth potential.</li>
		<li>Lots of autonomy and massive career growth opportunities for the go getters.</li>
	</ul>
	</li>
</ul>

Oxygen

Bilingual Solutions Specialist - Chat (English/Spanish)

We are looking for a seasoned Senior Scrum Master to join our dynamic team. This role is pivotal in driving our Agile practices and fostering a culture of innovation and continuous improvement. You will lead exciting projects that redefine possibilities, optimize our software development lifecycle, and champion Agile methodologies.

CloudLinux is a global remote-first company. We are driven by our principles: Do the right thing, employees first, we are remote first, and we deliver high volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful. We are truly a great place to work.

For more information go to our website&nbsp;<a href="https://www.cloudlinux.com/">https://www.cloudlinux.com/</a>

 
As our Senior Scrum Master you will:

<ul>
	<li>Implement and oversee change management processes, ensuring smooth transitions and mitigating disruption to productivity.</li>
	<li>Engage effectively with senior leadership teams, communicating clearly and persuasively regarding team performance and Agile methodologies.</li>
	<li>Navigate the unique challenges of a mid-sized or larger product development company.</li>
	<li>Support multiple teams within an Agile framework, with evidence of effectively managing a minimum of three teams concurrently.</li>
	<li>Facilitate communication between teams and stakeholders, ensuring clear and consistent messaging and the alignment of objectives.</li>
	<li>Resolve conflicts effectively, focusing on identifying and implementing win-win solutions that respect all parties&rsquo; perspectives and promote harmony within the team.</li>
	<li>Promote and apply Agile values and principles to middle and senior management, articulating the benefits of Agile methodologies and supporting their implementation and sustained practice within the organization</li>
</ul>

<h3>Requirements</h3>

To be successful you should have:

<ul>
	<li>Deep understanding of Agile methodologies including Scrum and Kanban.
	<ul>
		<li>Knowledge of other methodologies such as Lean, XP, etc., will be an added advantage.</li>
	</ul>
	</li>
	<li>Profound knowledge of Scrum principles, roles, and artifacts such as the Product Backlog, Sprint Backlog, and Increment.</li>
	<li>Expertise in using Agile project management tools like JIRA, etc.</li>
	<li>Technical background - proven experience in Software Development, QA Automation or similar</li>
	<li>Familiarity with distributed version control systems like Git, and continuous integration/deployment tools.</li>
	<li>Broad understanding of software development and delivery processes, including requirements definition and release processes.</li>
	<li>Skilled in Agile coaching and facilitation, guiding teams to self-organization and high performance; facilitating all types of Scrum ceremonies, like daily stand-ups, sprint planning, sprint review, and retrospectives.</li>
	<li>Excellent understanding of stakeholder management strategies and techniques, enabling effective communication between different stakeholders with varying levels of technical and business understanding.</li>
	<li>Knowledge and experience with various conflict resolution techniques. Ability to identify and handle conflicts before they become a hindrance to the team&rsquo;s progress.</li>
	<li>Deep understanding of change management principles, strategies, and techniques, to guide the organization and teams through changes and improvements in a systematic manner.</li>
	<li>Good understanding of business and financial concepts, enabling better alignment of the team&rsquo;s work with business objectives and strategy.</li>
	<li>Knowledge of leadership principles and strategies that promote team cooperation and motivation. Ability to lead by example, inspire others, and maintain a positive and productive work environment.</li>
</ul>

 
Qualifications:

1. Agile / Scrum certification required.

2. Proven experience in a similar role within a mid-sized or larger product development company.

<h3>Benefits</h3>

What&#39;s in it for you?

<ul>
	<li>A focus on professional development;
	<ul>
		<li>Training reimbursements</li>
		<li>Mentor programs</li>
		<li>Knowledge-Exchange programs</li>
		<li>Interesting and challenging projects</li>
	</ul>
	</li>
	<li>Flexible working hours</li>
	<li>Paid one month vacation per year and unlimited sick leave</li>
	<li>Medical insurance reimbursement</li>
	<li>Co-working and gym/sports reimbursement</li>
	<li>The opportunity to receive a reward for the most innovative idea that the company can patent.</li>
</ul>

CloudLinux

Senior Scrum Master

Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This entry level position is full-time,&nbsp;FULLY REMOTE, and will require some night(s) and weekend(s) work. The Customer Service Representative will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

This is a role for Apple power-users, must know iWork and be skilled with iOS and macOS.

Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.

Responsibilities:

<ul>
	<li>Handle high amounts of incoming calls</li>
	<li>Identify and evaluate customers&rsquo; needs to deliver satisfaction</li>
	<li>Build sustainable relationships of trust through open and interactive discussion</li>
	<li>Provide accurate, valid and comprehensive information by using the right methods/tools</li>
	<li>Manage complaints, provide proper solutions and options; follow up to secure resolution</li>
	<li>Keep records of customer interactions, process customer accounts, and file documents</li>
	<li>Follow communication procedures, guidelines, and policies</li>
	<li>Go the extra mile to engage customers</li>
</ul>

Requirements:

<ul>
	<li>Some proven customer support experience or experience as a client service representative is&nbsp;preferred</li>
	<li>Strong phone administration skills and active listening capabilities</li>
	<li>Ability to work independently and as a member of various teams and committees</li>
	<li>Strong attention to detail</li>
	<li>Exceptional communication and presentation skills</li>
	<li>Ability to multi-task, prioritize, and control time effectively</li>
	<li>Experience with iOS and MacOS</li>
	<li>Ability to work nights &amp; some weekends
	<ul>
		<li>4 days a week from 1-11pm CST or 5 days a week from 3-11pm CST</li>
		<li>Alternating Saturdays from 8am-6pm CST</li>
	</ul>
	</li>
</ul>

Salary: $30,000-$40,000/ year

**Benefits Included**

Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.

Everlight Solar

Customer Service Representative

edX, part of 2U Inc., works with respected universities and organizations to deliver innovative, skills-based training to a community of over 45 million learners around the world to support them at every stage of their lives and careers. edX delivers boot camps through an immersive learning experience with expert services and valuable resources. As of 2021, graduates have been hired by 6,700+ companies, including more than 62% of the Fortune 100.

The Job:

2U is seeking a Web Development professional who has a passion for making a difference.&nbsp; Our students have a diverse background, from working professionals to recent college graduates who seek to transition into careers in Web Development positions. Instructors will have a direct hand in changing the lives of our students.

This is a fully remote, part-time position. 
&nbsp;

Why teach with us?

Instructors, with the help of teaching assistants; lead classroom discussions, emphasize the meta-skills and core concepts, support students in their projects and challenges, and provide feedback to students.&nbsp;You don&#39;t have to have a ton of experience with teaching! You just have to be a lifelong learner, proven teacher or mentor, or love to help people change their lives to succeed.

What You Will Do:

<ul>
	<li>Lead online lectures following a detailed lesson plan that includes an active discussion environment and project-based learning</li>
	<li>Bring the learning experience to life by building community and enhancing relevance by drawing on your own industry experience</li>
	<li>Translate complex subject matter in a clear and concise manner for a diverse range of learners or skill levels</li>
	<li>Provide support and encouragement to students as they go through a life-changing experience</li>
	<li>Create an engaging, positive, and inclusive learning environment for our students</li>
	<li>Increase participant engagement using diﬀerent facilitation tactics</li>
	<li>Guide large and small groups of learners in an empathetic manner</li>
	<li>Amplify student satisfaction by creating a positive classroom culture</li>
	<li>Communicating timely with students and leveraging effective interventions by sharing resources</li>
</ul>

Skills &amp; Requirements:

<ul>
	<li>Bachelor&#39;s Degree Preferred&nbsp;</li>
	<li>Minimum of 5 years of work experience in Web Development</li>
	<li>Must have a laptop, camera, and reliable internet access
	<ul>
		<li>One additional monitor, microphone / headset are highly recommended</li>
	</ul>
	</li>
	<li>A positive attitude</li>
	<li>Ability to deliver lesson plans provided by 2U</li>
	<li>Share your own professional experiences and industry insight with the students</li>
	<li>Be able to infuse empathy, support, encouragement, and fun into the student experience</li>
</ul>

Proficiency in the following is required:

<ul>
	<li>Browser-Based Technologies - HTML/CSS, JavaScript/jQuery, Responsive Design, Bootstrap, Handlebars,and React.js</li>
	<li>Server-Side Development - User Authentication, Progressive Web Applications (PWAs),and MERN Stack (MongoDB, Express.js, React.js, Node.js)</li>
	<li>Databases - MySQL and MongoDB</li>
</ul>

&nbsp;

Logistics:

<ul>
	<li>24-week program (this is a part-time commitment)</li>
	<li>M/T/TH OR M/W/TH schedule</li>
	<li>Classes: 5:45 - 10pm (includes office hours and break)</li>
	<li>Classes are taught live online 
	&nbsp;</li>
</ul>

Perks:

<ul>
	<li>Maintain your current career while teaching</li>
	<li>Paid Sick and Safe Leave</li>
	<li>Access to Wellness and Educational Resources</li>
	<li>20% Discount on 2U Short Courses</li>
	<li>Hone your skills by teaching and mentoring others</li>
	<li>Expand your network by joining the thousands of industry professionals who make up our instructional staff</li>
	<li>Experience the gratitude and fulfillment that comes along with teaching and giving back to the tech community</li>
</ul>

&nbsp;

Hourly salary only: In Colorado, the anticipated hourly salary for this role is $40.78/hr - $43.92/hr Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate&rsquo;s assigned office) and prior work experience of the candidate.

edX Boot Camps

Full Stack Web Development Instructor

Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can&rsquo;t imagine living without.

<h2>Position Summary</h2>

This role will be responsible for the technical support of all IT projects supporting the 3D Program at Under Armour. This teammate will become responsible for level 1 and level 2 support of all 3D digital product creation systems &amp; platforms. Support includes assistance with the development, implementation, and deployment of custom IT platforms, as well as basic support of 3D applications used for modelling, rendering, and creating digital assets. This person will become an expert in 3D processes at UA. The role will provide analytical results and insights based on simulating, testing, and documenting scenarios to determine optimal 3D experiences across our Go to Market lifecycle. Great opportunity to be a key player in Under Armour&rsquo;s Digital Go-To-Market Transformation program and be part of an innovative &amp; dynamic team at the forefront of the industry.

<h2>Essential Duties &amp; Responsibilities</h2>

<ul>
	<li>Partners with internal divisions of innovation, development, merchandising, marketing, sales operations teammates, as well as consultants to design, develop, and implement 3D solutions.</li>
	<li>Manages test case creation, testing timelines and testing execution.</li>
	<li>Collaborates with our functional super users to gather and maintain functional requirements for custom tools.</li>
	<li>Manages user acceptance testing with our functional partners.</li>
	<li>Spearheads the documentation of our systems and integrations for training and maintenance purposes. &nbsp;</li>
	<li>Works with our functional super users to ensure full knowledge transfer both internally and to external partners.</li>
	<li>Supports and helps troubleshoot the various 3D Digital Product Creation systems.</li>
	<li>Acts as the key contact for our IT incidents related to all platforms, integrations, and 3D tools.</li>
	<li>Helps with hardware request needs and evaluates upgrades or changes in equipment for functional users. 
	&nbsp;</li>
</ul>

<h2>Qualifications (Knowledge, Skills &amp; Abilities)</h2>

<ul>
	<li>Understanding of the SDLC and agile methodology.</li>
	<li>Experience with Python and Mondo DB preferred.</li>
	<li>Ability designing, planning and discussing technology solutions with IT partners as well as functional business stakeholders.</li>
	<li>Strong team player with good interpersonal and communication skills&nbsp;</li>
	<li>Ability to independently drive issue resolution, develop business knowledge and relationships while operating in a rapidly changing business environment</li>
	<li>Broad IT domain experience and familiarity with general business functions</li>
	<li>Ideal candidate will also have experience with 3D software such as Rhino, Clo, Optitex, as well as rendering platforms like KeyShot, Blender, Octane, etc.</li>
	<li>Experience with Agile Methodology is preferred but not required.</li>
	<li>Experience with PLM and product creation software is preferred but not required.</li>
</ul>

<h2>Education And / Or Experience</h2>

<ul>
	<li>1+ years&rsquo; work experience in a high-growth dynamic operating environment</li>
	<li>Bachelor&rsquo;s degree in computer science, Information Science, Business.</li>
	<li>2+ years of IT analyst or developer experience.</li>
</ul>

<h2>Other Requirements</h2>

<ul>
	<li>Location: Home Office&nbsp;</li>
	<li>Return To Work Designation: Fully Remote</li>
	<li>Travel: &nbsp;N/A</li>
	<li>Licenses/Certifications: N/A 
	&nbsp;</li>
</ul>

<h2>Relocation &amp; Salary</h2>

<ul>
	<li>No Relocation Provided</li>
	<li>Base Compensation Range: $63,103 - $86,767</li>
</ul>

#LI-REMOTE&nbsp;

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.&nbsp; Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.&nbsp;

Under Armour

IT Analyst, 3D Applications

About Us

<a href="http://chess.com/">Chess.com</a>&nbsp;is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 700+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 140M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

 
About You

Above all, you love chess and you are a passionate&nbsp;<a href="http://chess.com/">Chess.com</a>&nbsp;member, who is experienced with the site&rsquo;s various functionality. You are also an avid chess player, familiar with in-person (OTB) chess: you have been part of a &ldquo;brick and mortar&rdquo; chess club, have experience in organizing of and/or participating in chess events.

You see the huge potential in our role in bridging the gap between online and in-person chess.

You love talking to people about chess. You are eager to help make clubs better by helping club players to take full advantage of what&nbsp;<a href="http://chess.com/">Chess.com</a>&nbsp;offers. You like thinking of unique and engaging ways to share our support for chess clubs. You are social, outgoing, and magnetic&hellip; but also organized, methodical, intuitive, driven and have attention to details.

What you&rsquo;ll do

<ul>
	<li>Onboard and train new Club Affiliates</li>
	<li>Manage and serve our existing Club Affiliates</li>
	<li>Grow the Affiliate program by identifying and initiating collaboration with new clubs/academies/organizers/events who can benefit from our support</li>
	<li>Measure your success in the growing number of affiliates, the level of engagement among existing affiliates as well as the different ways we help the affiliate community</li>
	<li>Work closely with our content, marketing, and product teams to execute the vision of the Growth department</li>
</ul>

 
Preferred Skills

<ul>
	<li>2-5 years of work experience, ideally in a marketing/growth role in a chess club/player demographic</li>
	<li>Creative marketer and project leader, who knows how to reach and serve active chess clubs</li>
	<li>Established relationships with OTB chess clubs and communities</li>
	<li>Have experience in organizing events (in-person and online) and using all the tools&nbsp;<a href="http://chess.com/">Chess.com</a>&nbsp;offers</li>
	<li>Strong interpersonal networking and organizational skills</li>
	<li>Strong communication skills, experienced in making presentations and marketing documents</li>
	<li>Strong collaboration skills, thrives in working in a fully distributed team</li>
	<li>Thrive in a fast paced environment while meeting deliverables with high accuracy</li>
	<li>Strong sense of ownership and responsibility</li>
	<li>Livelong learner</li>
</ul>

About the Opportunity

<ul>
	<li>This is a full-time position</li>
	<li>We are 100% remote (always have been, always will be!)</li>
</ul>

You can learn more about us here:

<ul>
	<li><a href="https://www.chess.com/article/view/how-chess-com-virtual-team-works-together">https://www.chess.com/article/view/how-chess-com-virtual-team-works-together</a></li>
	<li><a href="https://www.chess.com/about">https://www.chess.com/about</a></li>
</ul>

 
We look forward to meeting you!

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