Datavant is a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.

By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.

This position is accountable for managing, planning, and leading the remote embedded teams and inventory making sure that all projects are completed in accordance with their due dates. This position serves as the primary point of contact for the remote team, including but not limited to chart retrieval, project prioritization, and escalations.

In this role, we offer all employees a place to grow and expand their current skills so that you’ll not only help build Datavant into the greatest health technology company but also create a career that you can be proud of. We offer you complete training and long-term career goals. Our environment is what most of our employees are the proudest of and our Operations Team comprises some of the brightest and most talented individuals. Give us just a few moments to explain why we need you and hope you will help us change how the health Industry manages its’ medical records.

You will:

• Monitors volume, chart retrieval, scheduled dates, and completion dates of project inventory.
• Maintains transparent communications with multiple supervisors and Health Information Operations managers to ensure healthy relationships.
• Responsible for maintaining key performance indicators for the remote team
• Reviews and follows up on departmental metrics
• Completes routine and non-routine reports, as well as status reporting and management, to review performance data that includes financial and productivity metrics, and overall department
• Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
• Communicates job expectations; planning, monitoring, appraising, and reviewing job aids to ensure standardization.
• Ensures that the team maintains confidentiality, information security, and ethical behavior when handling protected health information.
• Provides effective performance feedback through employee recognition, rewards, and disciplinary action when necessary.
• Administer payroll daily by approving and validating remote team employees’ timesheets, making sure correct allocations to the different cost centers, depending on the multiple accounts worked on.
• Prioritizing projects depending on the daily needs of the company, including field operations, account management, and embedded inventory leadership.

What you will bring to the table:  

• Experience in a healthcare environment is preferred
• 2-year EMR-related experience strongly preferred
• 3+ years of Health Information Management related experience strongly preferred
• Knowledge of MS Office at intermediate/advanced level
• Experience in leading people strongly preferred
• Demonstrate ability to work effectively and collaboratively in a matrixed, cross-departmental environment.
• Excellent detail orientation and accuracy in a high-volume environment
• Ability to create and manage efficient processes and drive for increased productivity
• Highly proficient at troubleshooting and problem-solving complex issues
• Skilled at effective conflict resolution
• Demonstrated effectiveness at coaching and mentoring others
• Proficient in Excel for reporting

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. 

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $45,000-65,000.