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Software Engineer - SaaS

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At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world’s workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology. 

Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Our Values

Every employee is an owner with responsibility and credit for our progress.

Leadership is in our build and we see change as a catalyst for improvement.

We win as a team, committed to help our coworkers and customers thrive.

Role Overview

As a Software Engineer you will be responsible for delivering innovative solutions and services while constantly improving Firstup’s approach to architecture, scale, availability and fault-tolerance. You will partner with others across the company in shared codebases and contribute directly to other services when needed.


Utilize your real-world knowledge and experience to help us build scalable SaaS applications.

Write high-quality code (i.e., reliable, readable, efficient, testable, scalable, maintainable), provide quality code reviews, create comprehensive tests and quality documentation.

Apply broad, in-depth knowledge to develop and maintain large-scale multi-tenant services in the cloud.

Collaborate across teams on industry standards and best practices to help others solve complex problems.

Design future ready solutions and address architectural gaps.

Recognize opportunities and advocate for better performance and efficiency of software, systems, processes across teams.

Identify, analyze, and resolve system availability, reliability, and performance issues.

Encourage and promote ideas/opinions of others from diverse backgrounds and experiences.


Bachelor’s degree in computer science or related field of study, or commensurate experience required.

3+ years of experience building reliable and performant microservices.

Identified as a polyglot who is comfortable evolving as tech changes. May have experience working with: TypeScript, or JavaScript frameworks (i.e.: Node.js, React.js,), Ruby, Go, Python.

Proven experience developing on the front-end, back-end, and even the database.

Technical depth and proficiency in at least one software engineering topic (networking, security, serverless, event streams, etc.)

Experience with Kubernetes, Docker, Helm preferred.

Experience with AWS preferred.

Experience with ML, AI preferred.

Experience working for an enterprise SaaS organization preferred.

Open-source contributions and history of side-projects preferred.

Why Firstup?


Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.


If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.


We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.


Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

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