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Product Manager

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FileCloud is looking for a creative, passionate and entrepreneurial Product Manager to facilitate scalable and repeatable product management processes to ensure that our hyper-secure enterprise file sharing products offer optimal value for customers and accelerate contribution to overall company success. 

About FileCloud 

FileCloud has been entirely distributed since it was founded, and you can find our teammates all over the globe. We stay connected through daily planned collaboration and engage to celebrate milestones and share insights and celebrate success. FileCloud is the fastest-growing Enterprise File Share and Sync (EFSS) solution in the industry, with over one million users worldwide. Our vision is to empower customers to own and control their own content. We do this by providing hyper-secure content collaboration – simplified. Our products are used by many global 2000 and Fortune 500 companies and world-leading public sector organizations. FileCloud recently closed a $30 million Series A investment led by Savant Growth to address the growing demand for enterprise security, compliance, and workflow automation. We are currently expanding our team as we grow and improve FileCloud.  

The Role 

In this role, you will focus on the “why” of product, gain a deep understanding of customers and the market and work on maximizing product value creation. Your focus will center on making sure the right features are built with appropriate scope and that relevant data analysis is incorporated into decision making. 

Working as part of the Product Management Team, you will drive the vision execution for your product and feature areas, run market tests and maintain regular engagement with sales and marketing to validate what’s working and what’s not in the field. You will additionally work on maintaining and updating analysis data for direct competition and adjacencies in our market. The optimal candidate will have a knack for identifying gaps in the market and an innovative approach to discovering ways to fill them with existing product building blocks. We’re looking for someone that loves delighting customers and makes time to step back from tactics to consider how what they’re doing on the day-to-day contributes to the larger customer and company objectives. 

How Success Will Be Measured In First 12 Months 

  • Customer engagement 
  • Market tests and validation 
  • Use of data and market intelligence in business plans and updates 
  • Intra-team communication quality 
  • Cycle time for getting new ideas from concept to being ready for next stage 

Key Responsibilities 

  • Works with development and QA teams primarily on existing products to create new value and find ways to capture more market share or expand appeal to additional personas 
  • Synthesizes data to feed into real-time product and development decisions at a sprint, release and backlog level 
  • Regularly speaks with customers, sales, customer support and marketing to ensure an up-to-date understanding of market dynamics 
  • Serves as the “go-to” resource for all items related to area of product responsibility by engineering as well as teams outside of the Product and Development organization 
  • Works closely with UX to ensure high usability standards are met in all aspects of product and feature creation 
  • Identifies market problems and validates product requirements 
  • Develops, negotiates and drives the roadmap and release plan for assigned area 
  • Works with Marketing & Sales on effective GTM plans to maximize product success 
  • Tracks key metrics and KPIs and devises approaches to positively impact those relevant to area of ownership 
  • Serves as a key resource for others at various seniority levels 
  • Leads various product and market projects and initiatives 

Ideal Candidate 

  • Self-starter with entrepreneurial approach to solving problems and filling gaps 
  • Functional product management experience for enterprise IT solutions 
  • Experience with launching major products features and introducing products to new markets 
  • General understanding of project management best practices 
  • Understanding and ability to practically apply agile software development practices 
  • 3-5 years of relevant experience  
  • Ability to explain complex information and concepts in clear ways 
  • Exemplary writing, speaking and presentation skills 
  • Skilled at gaining agreement across cross-functional teams 
  • Experience in building or significantly contributing to product GTM strategies 
  • Knowledge of modern file storage technologies and approaches 
  • Familiarity with data protection and governance approaches  
  • Basic understanding of emerging trends impacting enterprise IT (e.g. cloud, MSA, AI) 
  • Strong sense of accountability
  • Will reside in Central / East Coast USA or Western Europe (preferably)

We Offer: 

  • A globally distributed team of passionate people committed to personal growth and development of our products 
  • Dedicated time for training and education opportunities 
  • A mentorship model wherein your mentor and team support your development 
  • A competitive salary with an annual bonus 
  • Full-time, fully remote work Fully remote working whilst offering flexible hours that fall outside of the companywide core hours of 9am -12pm (US Central time zone) 
  • 20 days of paid time off which increases by a further 5 days after 5 years of service (in addition to 10 public holidays in your country) 
  • You also receive 1 extra day off on your birthday or on an alternative day if your birthday falls outside a normal working day 
  • Paid day off to volunteer with the charity of your choice 
  • Paid monthly internet cost and lunch stipend provided 
  • Reimbursement of all hardware costs associated with the role 

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