Our mission is to deliver the best experience possible to as many donors of blood products (such as plasma) as possible, in as many communities as possible. We use our understanding of blood product donation and the industry’s regulations and pair them with our extensive consumer product experience to enrich the lives of our members and improve health outcomes for patients everywhere.

In an industry that hasn’t seen innovation in more than two decades, Buoy’s software streamlines the donation process allowing our business to promote loyalty while improving efficiency in a donation center. In turn, the increase in blood product donations improves a supply level that is at an all time low, and allows for blood-product derived biotherapies to continue to evolve, improve, and save lives for those who face life-threatening conditions (i.e. immune deficiencies and blood disorders). Without an increase in blood product donations, we are facing a worldwide health crisis that ultimately results in rationing of care without the proper resources. Buoy Software is excited to be playing more of a role in improving the state of blood products and blood product donations.

We’re working alongside Join Parachute (www.joinparachute.com/) in the opening of small market donation centers across the country that will create local donation center careers, opportunities to donate blood products, and provide financial compensation for those donations that will have a positive economic impact in those communities.

The need for blood products is growing rapidly. We want to close the gap in blood product supply and demand by empowering organizations with the right tools. Buoy is the intuitive, data-driven mobile application for donors.

Qualities that will make you successful:

Take charge: Own all phases of product roadmap for your product pod from discovery to delivery.

Thrive in complexity: Buoy builds products for customers working in a highly regulated industry. Regardless of your role at Buoy, you will play a role in the broader mission of supporting our products providing a better experience to donors, center staff, and customers whether you work in product, support, design, operations, or engineering.

Have a point of view: Hold strong opinions, loosely held. Be willing to present your own thoughts and work together to come to the best solution.

Be collaborative: Work across functions in order to make sure work is feasible, meeting quality standards and delivering value.

Demonstrate Business & Technical Acumen: Be able to articulate your decisions with logical rationale supported by the needs of the user, business, project requirements and feedback from subject matter experts and teammates.

Embody a can-do attitude: As a startup, sometimes our jobs require us to work outside of our traditional roles in order to get work across the finish line. While your primary role will be product manager, you may be asked at times to assist with other product-related tasks necessary to get work completed.

Startup Mentality: You enjoy building, thrive in a fast-paced environment, and can adapt to change easily.

About The Role

As a Product Manager at Buoy, you will help solve complex problems through collaboration and innovation. You’ll work on high-impact projects, partner with stakeholders, and help cross-functional teams to define and execute strategies for your product pod(s).

Why This Opportunity Is Exciting

Mission-Driven Impact: Contribute to a cause that helps others and transforms a traditional industry.

Innovative Environment: See your ideas come to life through our rapid and iterative development process.

Meaningful Work: Your contributions will directly impact our members’ financial health and improve outcomes for blood-product recipients.

Where you’ll be

We deeply believe in distributed teams at Buoy. We build projects around motivated individuals. We give our team the environment, support and trust they need to get the job done.

Where in the world? For this role, it can be within the Americas region in which we have a work location and is within working hours.

Working hours? We operate within the Eastern and Central Standard time zones for effective collaboration we ask that all applicants be located that time zone.

What you’ll do as a Sr. Product Manager...

Manage discovery, requirement gathering, sequencing, and iteration to new and existing features in our software suite
Help define quarterly objectives and plans for a pod(s) designed to advance business goals
For your projects you’ll frame the questions, evaluate facets of a problem, derive solutions and evaluate possible outcomes collaboratively with the pod(s)
Navigate tradeoffs and deliver stakeholder-aligned recommendations
Partner with engineering and design to evolve agile practices, and drive key rituals & practices (refinement, planning, story writing, etc)

Who you are...

You are an experienced product manager with an exceptional product craft and toolkit.
You are comfortable with complex systems and working within a regulated space. You know how to analyze and decompose a complex system and communicate that complexity simply and clearly.
You have technical platform product management experience.
You can operate & communicate at multiple levels, from discussing business strategy with senior leadership to writing clear user stories for the pod(s).
You’re able to bring clarity to complex and ambiguous situations.
You’re effective in collaborating across teams, functions, and levels.
You know how to approach constraints and make tradeoffs in your roadmap, while balancing business and technical priorities.
You’re able to handle multiple moving pieces and adapt to changing scope or timelines.
You’re empathetic, you understand other disciplines and bring everyone together using clear communication and strong structured thinking.

In the first 30 days as Product Manager, you will...

Begin using the product, diving deep into the inner workings to understand the requirements behind the software and understanding the jobs being done
Dive in, ask questions, and start to get your hands dirty — you’ll be learning a lot and we know there’s a curve!
Take your time absorbing how the teams work today, what is currently in design/development, learn about what is on the horizon
Schedule meetings with stakeholders and teams to understand the product suite offerings today and in the future
Learn and begin to absorb the various regulatory requirements
Become familiar with all necessary product metrics, roadmaps and business goals

In the first 60 days, you will...

Work more independently - creating briefs, gathering requirements, running meetings etc
Take ownership of roadmap planning - what is the team currently prioritizing, what would you suggest they start to prioritize, and what is the current plan to build and release
Assess any low hanging fruit or opportunities to prioritize short term pieces of the roadmap
Begin the ability to forecast and communicate to business stakeholders what features are nearing completion and any related tasks that may need attention outside of software team
Begin running product strategy meetings with the product team
Begin absorbing how higher level strategic business planning and goal setting is working

In the first 90 days, you will...

Become even more autonomous. You should start to feel comfortable leading, running, and communicating, taking the reigns of the product
Establish trust amongst your colleagues/peers and across the company to begin articulating how the team’s roadmap ladders up to core business objective and what impact their work will have on the greater ecosystem of our customers and Buoy.
Own sequencing of features against strategic priorities.
Start to work independently, taking on work, begin building documentation and process, and laying the foundation as you start to settle in
Begin developing your necessary product development processes with all relevant stakeholder - how are we doing roadmap planning, how are we measuring success of features etc.
Ship your first feature.