In the Design of Everyday Things, Donald A. Norman writes
A major role of new technology should be to make tasks simpler. A task can be restructured through technology, or technology might provide aids to reduce the mental load. Technological aids can show the alternative course of action; help evaluate implications; and portray outcomes in a more complete, more easily interpretable manner. These aids can make the mappings more visible or, better, make the mappings more natural.
SwiftComply is technology company interested in making the design and implementation of water compliance systems more intuitive and more efficient by reducing the mental load required to administer such programs.
As the first Product Designer at SwiftComply, you will play a foundational role in shaping our design philosophy and our product vision. Your mission will be to simplify complex regulatory processes through intuitive design, making compliance accessible and straightforward for our users. You will focus on reducing the mental load for users, making tasks simpler through clear, intuitive interfaces that enhance user experience and facilitate better outcomes.
Key responsibilities
- Deeply understand our products, business goals and user needs to drive product strategy and design.
- Lead the design of intuitive software that addresses the specific workflow and regulatory challenges in water compliance.
- Collaborate closely with cross-functional teams including engineering, product management, and customer success to prototype and implement design solutions.
- Establish and foster a design culture that embraces creativity, rigorous testing, and continuous feedback.
- Regularly review and iterate on existing designs based on user feedback, usability testing, and business goals.
Who you are
- Collaboration by default — you crave working directly with product and engineering to iterate on designs and experiences
- Curiosity — you want to truly understand the workflows and problems that water authorities face in their daily lives with an eye toward opportunities for improvement.
- Customer empathy — you embrace channeling customer pain and frustration because it provides a signal on possibility
- Proficiency - you are an expert in Figma, understand design systems, are willing to roll up your sleeves to hack a little CSS from time to time
Why Swift Comply?
SwiftComply is a water compliance startup and it is hiring its first designer. At first glance, water compliance may seem banal. But it is an industry committed to protecting both the environment and public health through efficient and effective compliance ripe with challenging design and user experience problems. It is an industry built in an analog world and this is the rare opportunity to take ten years of advancement in the design of software and apply it to an area rich with problems.
About SwiftComply
SwiftComply is an award-winning early-stage technology company with a mission to protect human health and the environment with an all-in-one cloud-based software that empowers local governments to easily manage their water, wastewater, and stormwater compliance programs.
We were founded in 2016 by our founder and CEO, Mick O’Dwyer. As a water & wastewater engineer at Dublin City Council (Ireland), Mick saw first hand how manual, paper-based and inefficient compliance programs can be. He created SwiftComply to fix this problem with modern, collaborative technology.
Today, SwiftComply supports over 400+ utilities that deliver water service to 50+ million citizens - and we’re expanding the team to make an even bigger impact!