Over the last 20 years, Intelerad has grown into a leader of the medical imaging software industry. Our distributed solutions play a vital role in the delivery of healthcare across 11 time zones and 3 continents. We take pride in being a world-class healthcare solutions company with more than 400 employees and over 1,000 customer sites. Our workplaces encourage growth and professional development.

We are Intelerad. Join us if you want to be the best version of yourself and make a difference in healthcare.

Job Description

Job Summary:

The Client Project Manager is responsible for leading software systems implementation projects in support of new and existing clients. These projects are built using Intelerad’s project methodology that encompasses execution and reporting processes. The Client Project Manager serves as the Primary Point of Contact for the company for all things related to their assigned projects, including external coordination with clients and internal reporting of financial performance metrics.

Supervisory Responsibilities:

None

Duties/Responsibilities:

Lead implementation projects from kickoff to implementation and client acceptance
Oversee the efforts of the assigned Intelerad team members
Develop, manage and execute the project plan
Create and update project documentation for Intelerad and the client
Manage communications between the client, Intelerad and other project stakeholders as needed
Identify areas of continuous improvement for implementation projects as part of Lessons Learned Management
Report on project progress on a regular cadence as it relates to revenue recognized, activated Annual Recurring Revenue, and forecasted revenue recognition based on current plan

Qualifications

Required Experience/Skills:

Bachelor’s degree or equivalent
4-6 years managing technical projects, desirably software implementations, which included managing risk, scope, quality and budget
Experience delivering project results to external clients, desirably in a professional services context (billable)
Strong technical aptitude and a quick learner
Exceptional communication, influencing and presentation skills
Strong negotiation, planning, and project reporting skills
Native fluency or ability to conduct business in the English language
Highly strategic thinking and ability to define and pursue high level objectives

Must haves:

Cardiology / Radiology / Hospital / Out Patient Imaging / PACS / RIS experience, or a combination of Strong time management skills and experience in a matrixed organization

Proficient in Project Management practices, principles and tools

Proficient in Google Suite office products.

Intelerad, Open Air, Netsuite, SalesForce, Smartsheets experience is a plus

PMP highly desired but not required

Favorable Experience/Skills:

Understand Agile software development and project management methodologies
Experience with a rapidly scaling technology/software business
Proven track record of decision making and problem-solving based on analytics and voice of the customer
Experience in a medical imaging field, former PACS Admin a plus
Experience or demonstrated aptitude with financial reporting
Professional certification: CAPM, Prince2, PMP, or ITIL
Native fluency or ability to conduct business in the French language
Native fluency or ability to conduct business in an additional language

This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands.