C1 Company Overview

ConvergeOne: 1 Contact, 1 Connection, 1 Choice

ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it’s digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we’re 100% passionate with designing, implementing, managing and supporting our customers’ every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is ConvergeOne.

Charged By Greatness video: https://youtu.be/oX-OVtcfDqU

Overview

The Scrum Master is primarily responsible for leading a dedicated self-organizing team to deliver functionality through development and quality assurance execution provided by subject matter experts. In addition, acts as a servant leader to the team, facilitates planning and team learning in the form of reviews and retrospectives. Continual review and adaptation of the process to ensure quality of team/solutions.

Responsibilities

• Guides the team and organization on how to use Agile/Scrum practices and values to delight customers
• Guides the team on how to get the most of self-organization
• Guides the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
• Assesses the Scrum Maturity of the team and organization and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Removes impediments or guides the team to remove impediments by finding the right personnel to remove the impediment
• Builds a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
• Facilitates getting the work done without coercion, assigning, or dictating the work
• Facilitates discussion, decision making, and conflict resolution
• Assists with internal and external communication, improves transparency, and radiates information
• Supports and educates the Product Owner, especially with respect to grooming and maintaining the product backlog
• Provides all support to the team using a servant leadership style whenever possible, and leading by example
• Serves the Product Owner and Development Team in their quest to do everything possible to deliver and delight their customer(s)
• Guides cross functional teams in executing the principles of the Scrum framework and working with non-scrum team(s) to ensure successful sprint execution
• Facilitates discussions, decision making, and conflict resolution
• Provides support to the team using a servant leadership style whenever possible, and leading by example
• Removes impediments that prevent a team from completing the work it has negotiated for a given sprint
• Works to identify and engage appropriate stakeholders for resolution
• Works to continually improve transparency and radiate information
• Facilitates the teams scrum ceremonies
• Works closely with your product owner as the co-leaders of the scrum team
• Coaches the organization on Agile principles and values

Qualifications

• First level Scrum Master certification (CSM, PSM I)
• Experience playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory.
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.)
• Able to facilitate getting the work done without coercion, assigning, or dictating the work
• Able to facilitate discussion and drive to a decision
• Team oriented; desire to win as a team
• Creative; finding creative solutions to challenges and excited about learning as well as applying critical thinking

Desired/Preferred Qualifications

• Second level Scrum Master Certification (CSP, PSM II)
• Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory
• Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc.
• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
• Applicable knowledge of the technologies used by the team
• - Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.)
• Professional experience as a scrum master with a strong understanding of Agile principals and scrum values
• A continuous delivery mindset
• Strong communication and collaboration skills
• An entrepreneurial spirit

Additional Information

ConvergeOne BENEFITS

* 401(k) Plan (35% match per dollar up to 10%)

* Health Coverage (BCBS of MN with National Network + Kaiser CA)

* HSA + Employer Contribution

* In-vitro Fertility (treatment coverage)

* Dental

* Vision

* FSA Plans

* Pre-tax Commuter Plans

* Employer-paid Life Insurance

* Employer-paid Short + Long Term Disability

* Paid Parental Leave (4 weeks at 100%)

* Employee Assistance Plan

* Voluntary Life Insurance

* Legal/ID Theft Plans

* TeleHealth Options (Doctor on Demand)

* Omada Health (healthy living solution)

* ShareCare (fitness incentive of $20 - $40/month)

* SmartShopper (cash reward for searching for low cost treatments)

* Travel Assistance

* Business Travel Accident Coverage

* Pet Insurance

* Accident Insurance

* Critical Illness Insurance

* Hospital Indemnity Insurance

* Health Advocate

* Volunteer Time Off