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Sr Technical Content Developer

North AmericaFull-Time$75K - $133K
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Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.  

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better TM- Reflects our commitment to employees, customers, partners and communities globally. 

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada

About the opportunity

A Sr Technical Content Developer creates and maintains technical documentation and other written materials that explain complex concepts, processes, and procedures. Their primary goal is to communicate technical information clearly and effectively to customers, software developers, system administrators, end-users, or other technical professionals.

What you’ll get to do

  • Writes customer-facing descriptions of new features and resolved issues for the release notes by reading available design documentation
  • Communicates with development teams, and verifies new functionality in the application
  • Creates new and updates existing end-user and system documentation to reflect the new features and functionality added in each release
  • Leads and actively champions initiatives to improve documentation quality and processes
  • Advocates the end-user’s experience in all product and documentation discussions.

Skills and experience we value

  • 5+ years experience with software documentation
  • Experience managing projects independently
  • Organize project and deadlines, collaborates with major stakeholders and keep tasks moving
  • Able to take initiative
  • Plans effectively and uses documentation tools


What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. 

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