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Security Engineer

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Calabrio is looking for a Security Engineer to join our Information Security team! The mission of Calabrio Information Security is to protect the confidential information of Calabrio and its customers. Calabrio is seeking a Security Engineer to advance the efficiency and effectiveness of our technical defenses against cyber threats.

What you’ll be doing:

  • Develop and automate information security monitoring procedures that operate in cloud and on-premises environments
  • Write scripts that calculate metrics and display visualizations through the creation of dashboards using tools such as PowerBI
  • Work with data such as vulnerability assessments with AWS Inspector, intrusion prevention and anti-virus with AWS GuardDuty
  • Configure baseline monitoring with AWS Configuration
  • Develop and improve cyber event monitoring and alerting procedures with DataDog and AWS Cloudwatch
  • Improve and optimize the operation of existing security controls through automation

We’re looking for:

  • Problem solving mindset, solutions oriented and strong critical thinker
  • Excellent written and verbal communication skills
  • Working knowledge of AWS cloud services
  • Intermediate to advanced proficiency in at least one of these scripting languages: Python, SQL, PowerShell
  • Knowledge of the NIST Cyber Security Framework
  • A security certification such as AWS Certified Security Specialist, CISSP or comparable
  • Team player, collaborative and able to work cross-functionally.
  • Comfortable working in a rapid-growth environment


  • B.S. in Computer Science, Information Systems, or similar discipline; or relevant, equivalent working experience
  • 3+ years scripting experience: Python, SQL, PowerShell, PowerBI
  • 3+ years’ experience with a corporate Information Security program
  • 2+ years’ hands on experience with Windows, Linux


Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and truly excited to come to work!

​About Calabrio: 

Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform and our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Our solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight.

Awards & Accolades:

Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. ​ Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 9 years in a row, a 2022 certified Great Place to Work UK, named one of BC’s Top Employers for 2023, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal. 

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing [email protected]. An applicant requesting an accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.

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