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Sales Engineer

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Traceable was founded in 2018 by serial entrepreneurs Jyoti Bansal and Sanjay Nagaraj to become the industry leader in API security. Prior to Traceable, Jyoti was founder and CEO of AppDynamics which was sold to Cisco for $3.7 billion in 2017. Traceable is a next-generation API security and intelligence platform that removes the need for human interaction to safely and systematically secure your API endpoints. We are on a mission to build a complete platform that helps companies counter the new style of attacks on the ever-changing landscape of cybersecurity. Traceable enables developers, Security Ops and DevSecOps teams the ability to secure their APIs via observability, and ensure Protection and Analytics to manage risk, protect the business, and enable speed of development with safety. As a Senior Systems Engineer, you will be an integral part of defining our success at Traceable and will play a key role in building the foundation of a world-class sales organization. Based in San Francisco CA, Traceable is funded by Unusual Ventures, IVP, & Tiger Global Management.  

About the Role:

The Sales Engineer (SE) is a critical function of the Traceable sales team. In this position, you’ll work closely with our sales reps and play a key role in winning deals and driving the business forward. You’ll be a trusted technical advisor to a wide range of customers from startups to Fortune 500 enterprises within a specified region. The role requires excellent technical, communication, and organizational skills, and previous experience with application security and microservices architectures. You will help prospective customers and partners understand the benefits of Traceable, explaining technical features and problem-solving any potential roadblocks.

Role Responsibilities:

  • Work with the team to identify and qualify business opportunities, identify key customer technical objections and develop the strategy to resolve technical blockers
  • Own the technical relationship with Traceable’s customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources
  • Deliver demos to customers and work hands-on with customers to demonstrate Traceable’s value in customer/partner environments
  • Successfully manage the end-to-end process for customer proof-of-values (POV) and ensure agreed success criteria are consistently met
  • Recommend API security best practices, microservices architecture, platforms and application infrastructure required to successfully implement a complete API security solution based on Traceable
  • Bring constructive feedback from customers to product management to improve the Traceable solution. Contribute to PRDs.
  • Train sales team members on technical aspects of the Traceable product as needed
  • Moderate travel required

Role Experience & Qualifications:

  • BA/BS degree required
  • Prior experience serving in the capacity of a technical pre-sales engineer at a SaaS security vendor
  • Knowledge of the Application Security industry, products, vendor landscape, history, and emerging trends. Prior experience in API security, API management, SIEM, Software Development, DevOps, DevSecOps, or web application firewalls is preferred 
  • Strong understanding of application security, performance optimization, and cloud technologies (AWS, GCP, k8s, etc)
  • Experience presenting and delivering technical pitches to CISOs, architects, and technical staff
  • Experience in and understanding of cloud deployments & microservices architectures - especially as it relates to security and compliance requirements
  • Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space
  • Prior experience in a highly dynamic, startup environment
  • Highly motivated, driven, and self-directed individual with grit
  • Must be able to communicate business and technical value to all levels of management
  • Excellent communication, persuasive, and listening skills

Why Traceable

  • The opportunity to join an experienced and ambitious team that is passionate about solving customers’ needs and loves coming to work every day
  • Remote First work environment
  • A culture that encourages and promotes professional growth and development, with continuous learning reimbursements
  • Competitive salary, equity, and comprehensive benefits
  • Flexible vacation/time-off policy
  • Paid Medical, Dental, Vision Insurance
  • Monthly Internet Reimbursement
  • Parental Leave
  • Monthly Internet Reimbursement
  • 401(K) Sponsored Plan

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