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Sales Development Representative

North AmericaFull-Time
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Location: At Opencare, we are a remote first organization and we are open to applicants across Canada and the US. 

Before you read any further: Our strength at Opencare relies on the diversity of perspective that we work hard to craft on our team. We are all solving the same set of problems from our own unique lenses, and this is fundamental to our success as a business.Experience means something different to each of us and your unique combination of skills, passions and experiences are what makes you a valuable asset to our team. If the role below is of interest to you, please consider applying!

Opencare’s Mission: To reinvent how dentists run their practices, so they can focus on what matters most: providing exceptional patient care. 

Running a dental practice is becoming more and more complicated every year. At Opencare, we believe that dentists shouldn’t have to worry about managing their practice, and we want to empower them to focus on creating world class patient care experiences. After all, we live our most important life moments, from laughing and smiling to eating and talking, through our mouths.  

Yet for such an important part of our body, the thought of visiting the dentist instills fear and confusion in most people. We want to change that.  Through the Opencare marketplace, we are enabling dentists to connect with new patients, streamline their day-to-day operations, and manage their billing seamlessly. All of this frees up time and energy that can be dedicated to helping patients understand and improve their oral wellness.  

We believe that people reach their full potential at work when they are happy and healthy outside of work. You can learn more about our culture and what we do at Opencare at Opencare.com/about.

Our Sales Team:  Our sales team is responsible for scaling our Patient Growth solutions. We are always striving for a win-win-win scenario; Opencare only wins when our practices are able to increase billings and collect more revenue from their insurance partners. We are a team of hungry, high achievers, always looking for ways to maximize our efforts. 

The Role: Opencare is launching our Sales Fast-Track Program to support our growth in multiple markets across North America! You will join a dynamic sales team who are responsible for bringing our innovative solution to empower the best dental offices in every city. 

The program offers the opportunity to join our team as a Sales Development Representative where you will become an expert at building and managing a sales pipeline and the Opencare sales process. You’ll be part of a program designed to develop the skills needed to manage your own sales pipeline. Based on your performance and ability to not only achieve but exceed your assigned quotas and metrics consistently, you may be promoted into an Account Executive position, dependent on the speed of your progression (the sooner the better for us!). 

We are looking for smart and talented “go-getters” who are interested in rapidly advancing their sales career in a hyper growth, startup environment. This is a thorough, hands-on opportunity that allows sales development professionals to develop winning sales skills and immerse yourself in Opencare’s customer acquisition process and overall business. 

This is definitely not just a standard sales role - be prepared to think outside the box to generate deals, challenge preconceptions, learn and grow everyday!

What you need to bring:

  • 1 year of sales experience, preferably in software/tech
  • A desire to pursue a career in Sales and becoming an Account Executive
  • Self-awareness and have a strong desire to consistently improve both professionally and personally
  • Excellent written and verbal communication skills
  • Analytical mindset to help you make the best decisions
  • You will need to be competitive, resilient, and highly motivated to succeed

What you will learn in your first 90 days:

  • How to grow and manage top of the funnel sales activities
  • Identify and engage with outbound prospects and through a mix of channels including (but not limited to) phone, email, video, direct mail, and more
  • Targeting key decision makers and learn how to book meetings with them to help the team meet their sales targets
  • Technical skills with modern Sales automation tools like Revenue.io to increase your efficiency and Salesforce for Customer Relationship Management (CRM)
  • Curating and using weekly metrics (including activity, meeting conversion rates, and outbound meetings booked) to identify opportunities in the Sales pipeline and shape strategy
  • You will receive coaching, training, and ongoing mentorship to learn how to manage the entire sales-cycle from start to finish, own your own territory and launch new Opencare markets.

Some key attributes of a successful candidate:

  • Strong Communication: Excellent verbal and written communication skills to engage prospects effectively.
  • Persistence: Resilience in the face of rejection with a steadfast approach to goals.
  • Listening: Ability to understand prospects needs t tailor conversations for impact.
  • Goal-Oriented: Driven by achieving and exceeding sales targets.
  • Time Management: Efficient prioritization and execution of tasks to maximize productivity.
  • Problem-Solving: Quick identification and navigation through sales objections and challenges.
  • Adaptability: Flexibility to adjust strategies in a dynamic sales environment.
  • Team Collaboration: Working cohesively with sales and marketing teams to enhance strategies.
  • Learning Agility: Quick learner, adaptable to new products, services, and sales methodologies.

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