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Payroll and Operations Specialist

USAFull-Time$48K - $52K
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Who are we?

We’re Booksy and we have a passion for keeping the world’s beauty professionals busy and organized. We love connecting clients with their beauty professionals, so they can look and feel their best. Making the appointment process as easy and painless as possible is an obsession of ours. Booksy is the world’s leading beauty and wellness marketplace that solves the more complicated aspects of running a beauty business by making the nitty gritty everyday tasks a whole lot more manageable. We allow hair & beauty professionals to spend less time on admin tasks and more time doing what they love. 

The impact you’ll make

In this role as a Payroll and Operations Specialist, you’ll have the exciting opportunity to collaborate closely with our Total Rewards Manager and the People & Culture Global Business Partner. Your primary responsibility will be to efficiently handle payroll processing and operations in full compliance with all relevant regulations. But the scope of your impact doesn’t stop there. You’ll also have the chance to align your work with our organization’s strategic business objectives. Your support will extend beyond payroll, as you’ll be empowered to assist leaders in building and nurturing high-performing teams that drive success and achieve our business goals. Moreover, you’ll play a vital role in promoting employee engagement and fostering a culture of excellence by assisting with various HR processes.

What you’ll do

  • Assist with payroll functions, including processing, addressing employee questions, resolving processing errors, and other payroll-related duties
  • Support the reconciliation of bills and invoices from carriers and assist with answering billing questions from our in-house accounting department
  • Maintain accurate and up-to-date human resource files, records, and documentation
  • Support record-keeping and administrative tasks related to performance management, annual reviews, and the preparation of plans, policies, documents, and reports
  • Answer frequently asked questions from employees regarding standard policies, benefits, hiring processes, and more; direct more complex questions to senior-level HR staff or management
  • Ensure the integrity and confidentiality of human resource files and records
  • Conduct periodic audits of HR files and records to ensure all required documents are properly collected and filed
  • Provide administrative support to the HR department
  • Facilitate or assist with new hire orientation
  • Maintain learning & development and training documents and certificates
  • Champion diversity, equity, and inclusion in the workplace, including monitoring hiring and workplace benchmarks and supporting DE&I initiatives
  • Perform other assigned duties


  • 3-5 years of HR operations experience ideally in multinational, or high-growth companies
  • Proficient with or the ability to quickly learn payroll management, human resource information systems (HRIS), and similar computer applications
  • Familiarity with current labor laws & regulations for the assigned business unit
  • Tech savvy & proficient in Google Suite, Slack, & BambooHR
  • Experience working with remote teams across multiple time zones
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
  • Excellent organizational skills and attention to detail


  • Health/Dental/Vision
  • 401K Match
  • Parental Leave Policy
  • Unlimited PTO
  • Work/Life Balance
  • Pet Insurance
  • Full time remote
  • Compensation: 48-52K

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