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Splice

Account Manager

USAFull-Time$79K - $101K
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WHO WE ARE: 

We are a producers playground, delivering music creators the tools they need to bring their ideas to life. With a massive, industry-leading catalog of licensed samples, paired with powerful AI, and access to affordable plugins and DAWS, Splice kicks sound discovery, inspiration, and creative output into overdrive. 


HOW WE WORK: 

At Splice, DISCO is a rallying cry for collaboration, accountability and unity within our organization; Direct, Inclusive, Splice Together, Creator Centric and Optimistic. Our shared success depends on our ability to support one another, work well together and communicate directly. By embracing flexibility and a unified approach, we can navigate anything that’s thrown at us. 


Splice embraces a culture of remote work. You’ll see your colleagues showing up from across the US and the UK. In order to keep us working well as a team, we have regular communication, including Town Halls, departmental All Hands and get-togethers.

When you join Splice, you join a network of colleagues, peers, and collaborators. Are you ready?


Job Title: Account Manager (Gear)

Location: Remote (US)


The Role: As an Account Manager on Splice’s Gear team, you will serve as the central point of contact for Splice’s external Gear partners on all matters related to product launches, updates, and ongoing partner relationship maintenance. You will collaborate closely with a small but highly cross-functional team from Business Development, Product, Engineering, and Product Marketing to launch exciting new Gear products on a regular basis. You will provide Splice’s external partners with the tools and information they need in order to deliver on these launches.  


What You’ll Do: 

  • Serve as the first point of contact for external partners via regular email and Zoom calls in order to: 
  • Evaluate and plan future product launches.
  • Conduct performance reviews of existing products.
  • Provide updates on the status of new product integrations.
  • Gather & provide updates on execution of Marketing deliverables.
  • Provide product performance data and reporting.
  • Discuss additional opportunities to broaden partnerships. 
  • Field other requests as they come up. 
  • Field and evaluate inbound requests from prospective partners. 
  • Utilize internal tools to both test and deploy installers in order to launch new Gear products, collaborating with Engineering when necessary.
  • Test and ingest installers when new versions of existing products become available.
  • Provide documentation and guidance to new partners during the integration process, via both email and Zoom calls, including forking SDKs. 
  • Build Gear product pages via GitHub, Control Room, and Slackbot.
  • Coordinate with Product Marketing to ensure all partner Marketing deliverables are obtained and Marketing activities are planned prior to launches.

 

Job Requirements: 

  • Knowledge of the music production tools ecosystem, specifically plugins and DAWs, is a must.  
  • Demonstrated experience communicating with external partners in a timely, enthusiastic and sensitive manner. 
  • Previous experience working within or collaborating with Engineering teams. 
  • Previous experience conducting Quality Assurance testing on software products. 
  • Ability to converse on technical subjects such as SDK implementation. 
  • Comfortable using a terminal to run basic scripts.

 

The national pay range for this role is $78,750 - $101,250. Individual compensation will be commensurate with the candidate’s experience.


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